Customer Service Yard Assistant

Are you based in the Inverness area?

Do you have a passion for working with people?

Jewson a leading building materials distributor in Northern Europe, is on the hunt for an Customer Service Yard Assistant in Inverness, who's as passionate about great service as we are.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday* (inclusive of bank holidays)

Hours – 7.30 – 5.00 Monday to Friday and every other Saturday morning 8-12

Jewson, Stadium Road, Inverness, IV1 1FF

Key Responsibilities

• Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson values
• Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
• Dealing with lapsed accounts
• Assisting in the yard when required, we will support you to complete your Forklift Licence.
• Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey
• Keep the branch looking clean and tidy, to make a great first impression on our customers
• Maintain stock levels, carrying out regular stock counts
• Work with colleagues to suggest opportunities for improvement

What’s in it for you?

• A competitive salary and benefits package, plus generous staff discounts
• A supportive team environment where your contributions are recognised and valued
• Opportunities to grow your skills and career within our organisation
• Flexible working arrangements to help you balance work and life

Required Skills and Experience

First and foremost, we always want to recruit great people that really understand our values and ways of working. Experience within our industry is not essential, we are committed to providing you with the full tools and support required to carry out your role within Jewson.

So if you have a passion for delivering great Customer Service, always look to put the customer first; can build trust and are able to proactively seek out solutions that are right for our customers, then you are likely to be a great fit!

About us

At Jewson, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!

Job Types: Full-time, Permanent

Benefits:

• Company pension
• Employee discount
• Free parking
• Life insurance
• Private medical insurance
• Store discount

Schedule:

• Day shift
• Overtime

Application question(s):

• What us your email address?
• What is your notice period?

Experience:

• Customer service: 2 years (required)
• warehouse/yard: 1 year (preferred)
• Building Materials: 1 year (preferred)

Work Location: In person

Reference ID: JR20146