Customer Services Agent

Responsibilities:
- Process customer orders accurately and efficiently

-Customer focused high volume email and telephone interaction
- Review order details, including product, quantity, and delivery information
- Enter orders into the system and ensure all required information is complete
- Communicate with customers to clarify any order discrepancies or issues
- Collaborate with other departments to ensure timely order fulfillment
- Monitor inventory levels and coordinate with the dispatch as orders are uploaded

- Maintain accurate records of all orders and related documentation
- Assist with resolving any customer inquiries or complaints regarding orders

Qualifications:
- GCSE Eng & Math's
- Previous experience in a customer based role
- Strong attention to detail and accuracy in data entry
- Excellent organizational and time management skills
- Effective communication skills, both written and verbal
- Ability to work independently as well as part of a team
- Proficient in using computer systems and software, e

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Whilst we make every effort to contact candidates it is not always possible so please assume that if we have not contact you in 5-7 days the application is unsuccessful

Job Type: Full-time

Salary: £22,500.00 per year

Ability to Commute:

• Bishop's Stortford (required)