Customer Services Specialist

Customer Services Account Manager

Brand new role for an impressive client who leading in their field and expanding due to continued success!

This is a key role, and you will be dealing with business clients and their needs and account movements and orders.

Duties

Dealing with existing live clients and order queries

Advising on latest product ranges and availabilities

Contacting lapsed or dormant clients to advise on new stock

Dealing with resellers and business to business account holders

Dealing with quotes

Chasing confirmation of orders

Dealing with emails and sending out rates

Use of internal platforms such as 'shopify’

Attending meeting with immediate manager

Working with Customer Services department

Building strong relationships with clients

Further details available on application

Experience

Previous experience in Customer Services or Customer Account Management is Essential!

Due to the large number of responses, we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 7 days, please assume you have been unsuccessful on this occasion. If you wish to apply for further roles, please do so. We will retain your details on file and contact you should a suitable vacancy become available. Please be aware that by applying for this role you are agreeing to Newman Personnel representing your application and forwarding to our client if successful. NP4239