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SalaryWe are currently recruiting for a hybrid working Sales Support Administrator based in Hemel Hempstead, offering the chance to join a growing team in a nationwide company who are leaders in their industry, a company that really take care of their staff and offer fantastic training and opportunities to progress and develop.
We are ideally looking for candidates with previous experience within a similar role or if not then some form of office-based experience whether that be within a customer service or administrative environment. Previous experience using CRM systems would also be desired but not essential.
This team have a fantastic culture throughout the many different teams and departments, you'll be working with a social team who support each other and strive for success and progression.
The hours for this role are Monday to Friday, 9am - 5:30pm. As standard, the company roll out a hybrid structure (after training) of 2 days in the Hemel Hempstead offices and 3 days working from home a week. The salary for this role is paying just over £27,000.
The company offers a number of fantastic benefits which include 25 days leave plus holidays, on-site EV chargers, numerous company social clubs and works dos throughout the year, private medical/dental and even provide financial support plans to help you get onto the housing ladder! Plus, many progression routes within the company.
What does the day-to-day look like?
- Collaborate with internal teams (e.g., sales, client success, customer operations, marketing, compliance, finance).
- Work with internal stakeholders to identify and implement improvements to processes and systems to deliver a better customer experience.
- Supporting our customers to cleanse their database.
- Manage and co-ordinate all onboarding activities between parties.
- Supporting the team to cleanse the historical databases in lines with new ways of working.
- Undertake any other duties as may reasonably be required of a Sales Administrator.
- Maintain existing records, as required.
- Develop training materials and supporting with the onboarding of new colleagues.
- Contribute to the continuing development of processes, procedures, and systems.
What do we need from you?
- A customer-oriented, problem-solving attitude with excellent communication skills.
- Proven track record of meeting set deadlines with a high level of accuracy and attention to detail.
- Must demonstrate a high attention to detail and excellent command of plain written English.
- Must be able to handle a range of different tasks simultaneously.
- Must demonstrate common sense and good judgement.
- Must be able to communicate professionally and effectively with colleagues, customers, and stakeholders.
- A flexible attitude to work is essential.
- Ability to work well with a team and must be able to work remotely, independently and with minimal supervision.
Looking for the next step in your career? Think Specialist Recruitment.
Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and temporary recruitment with areas of expertise including; administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/Sales Support, marketing and IT Helpdesk/IT support.
