This role involves the administration of existing accounts, implementation of new accounts and building strong relationships with all relevant parties. The ideal candidate will have experience in a dynamic, fast-paced sales environment and possess advanced IT skills, including proficiency in Excel and experience with Netsuite and Magento.
Day to Day of the role:- Develop and maintain strong relationships with internal teams and relevant Wholesale and Marketplace contacts.
- Manage the critical path for Wholesale accounts, ensuring all deadlines are met.
- Handle the administration for all areas of our Wholesale business, from order creation to final delivery.
- Coordinate and prepare for meetings, both face-to-face and online.
- Provide daily updates to the Operations Manager.
- Maintain key spreadsheets for Marketplace platforms, including line lists and sales trackers.
- Monitor and report on KPIs for Wholesale accounts, providing detailed analysis as needed.
- Input contact data information into NetSuite and manage tasks using the Netsuite system.
- Manage and report on stock control for each category.
- Prepare weekly account performance statistics.
- Conduct regular audits of all accounts to ensure they meet company standards.
- Research and support the development of new prospect accounts.
- Demonstrated experience in a similar role within a sales environment.
- Strong communication skills and the ability to adapt your style as needed.
- A problem-solver with the ability to identify and recommend solutions.
- Self-motivated and flexible, with the ability to manage multiple tasks.
- Positive and resilient, with the ability to remain calm under pressure.
- Advanced IT skills, including Excel, and experience with Netsuite and Magento.
- Competitive salary.
- Opportunity to work in a dynamic and growing business.
- Engaging work environment with a strong team ethos.
To apply for the Wholesale Account Coordinator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.