Customer Support Advisor

Customer Support Advisor
Full time, Permanent
Kings Lynn
£Competitive + Excellent benefits

Great opportunity working for a fantastic company with great benefits!

In a nutshell…

Our client is a leading manufacturer who provide solutions to businesses across the UK and overseas. They are the leaders in product innovation, and design concepts through to completion.

Working within an established sales and after service team you will play a key role in making sure that all parts enquiries are responded to in a timely fashion. You will provide quotations, chase orders and raise invoices whilst providing first class customer service, keeping the customer at the forefront of communication.

The ideal candidate will have a strong customer service background within an office environment along with excellent telephone and communication skills. Working within a parts, service or aftersales environment is a distinct advantage but not essential.

What's involved for the Customer Support Advisor…

• Deal with incoming calls and email enquiries
• Check stock availability
• Log order details
• Organise collections and returns
• Provide quotations
• Upload invoices
• Raise credits
• Chase back orders
• General Ad hoc duties

What you'll need…

• Strong customer service background
• Excellent communication skills
• Parts or spares service background advantageous but not essential
• Detail orientated
• Confident manner
• Ability to prioritise workloads
• Competent user on Microsoft Office

Benefits include...

• Competitive salary
• Excellent office working environment
• Excellent company pension scheme up to 18%
• Healthcare scheme
• Life Insurance
• 25 days + 8 bank holidays
• Free parking
• Employee development programme

This is a Full time, permanent Customer Support Advisor role, working Monday to Friday, 8:30am - 5pm.
Should this Parts Advisor position be of interest then please feel free to apply within or contact one of our representatives at 3Sixty Resourcing Ltd.

Applications from outside the UK will not be considered.

3Sixty Resourcing Ltd is an independent recruitment consultancy based in Peterborough supplying permanent and contract personnel across the UK.
We have a wealth of experience operating in the permanent, temporary and contract industry. We take pride in providing the best customer journey for our clients and candidates covering the following areas: Office, Engineering, Technical, Manufacturing.