Address
Form of work
SalaryWe have a fantastic opportunity to be part of a creative and market-leading client of ours as a Customer Support Agent in their Cawston office. This is a very exciting role within a company that has changed the market they work through unrivalled success!
Responsibilities and Duties:
- Answering telephone calls
- Responding to emails and live chats in a professional manner
- Ensuring customer records are scrupulously updated
- Processing orders and payments from pre-purchase to post-installation
Skills and Experience:
- Confident ability to use platforms such as Office 365, Teams, Outlook and CRM
- Strong interpersonal skills
- Good telephone manner and email skills
- Calm personality but also confident
- Strong IT skills
- Excellent customer service
- Naturally Empathetic
Benefits:
- Hybrid working after probation
- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Opportunities to progress and further your career
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