Customer Support Assistant

Do you like the idea of working for a friendly, close-knit team who support your professional growth and development?

We are working on behalf of a fantastic client of ours who specialise in products and materials for the construction industry.

They are looking for a proactive, efficient and hardworking Customer Support Assistant to join their growing team!

Key Responsibilities:
· Assist in the effective and efficient processing of all sales orders from receipt to dispatch
· Take ownership of calls to provide rapid and factually correct information or redirect as appropriate
· Assist in the monitoring of Product stock levels
· Proactively provide customers and consumers with appropriate support in the delivery of goods and satisfaction of queries and low-level complaints
· Data entry and updating the bespoke system with accurate details

Requirements:
· NO previous experience is required as you will be provided full, comprehensive training
· A proactive approach
· Efficient and motivated
· Friendly, outgoing personality
· Ability to liaise effectively with both stakeholders and the team

Benefits:
· Free parking
· Pension scheme
· Discretionary Christmas bonus
· Discretionary company rewards
· Progression routes
· WFH flexibility
· 20 days holiday + BH (increasing with length of service)

If you think you could be the perfect fit for the role - please get in touch today!

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