AddressCustomer Support Executive
Full Time/Permanent
Hybrid Working after training period
£24, 380 + Up to 10% annual bonus
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Support Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients. The ideal candidate will have excellent communication skills.
You will be:
- You will be an excellent team player with a proactive mindset, with a passion for working together as a team to achieve goals.
- You will thrive in an environment where you are trusted to be work smart and work hard without micromanagement.
- You will have excellent IT Skills, as well as a familiarity with general customer service handling & CRM systems.
- You’ll have an outgoing and welcoming personality, able to adapt to differing customer groups at ease, taking pride in always providing a first-class customer experience
- Ideally, you’ll have previous experience in supporting business customers within the commercial world.
- You will be responsive to change, operating within a fast-paced Wholesale/Business telecoms environment.
- You will be a confident self-starter able to manage and organise your work autonomously.
- You’ll have a strong eye for detail, taking pride in tasks being completed both efficiently and effectively.
Benefits include:
- Hybrid working
- Free Onsite parking
- 25 days leave, with option to buy / sell holiday days, plus English public holidays.
- Company bonus - potential to earn a bonus based on personal and company performance.
- Pension scheme
- Life assurance
- Income protection
- Childcare vouchers and paid paternity leave.
- Enhanced maternity / adoption payment and return to work bonus.
- Numerous online discounts
- Eye care vouchers
- Ride2Work scheme
- Paid time off for volunteering initiatives.
Job Types: Full-time, Permanent
Pay: Up to £24,380.00 per year
Benefits:
- Childcare
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Yearly bonus
Work Location: In person
