Customer Support Handler - 25K - Dungannon

VANRATH are delighted to be assisting a major Construction Client with the Recruitment of Customer Support Handlers to join their growing team in Dungannon.

Salary -£23,000 - £25,000 + Benefits Package

Hours -Mon-Fri-09:00-17:00

Responsibilities:

• Manage email & telephone enquires both internal & from the public.
• Provide a professional level of customer service, telephone support for customer enquiries while always maintaining an efficient and pleasant manor.
• Look after and maintain your own specific contract effectively, meet deadlines, ensure tenants, management and contractors are kept up to date.
• Scheduling appointments, meetings, ensuring diaries are kept up to date.
• Maintaining accurate records.
• Provide support to the wider response maintenance team.

Essential:

• Previous administrative experience desirable, (not essential as full training will be given).
• Be able to demonstrate reliability, flexibility, and adaptability.
• Ability to work on own initiative, work accurately under pressure,
• Excellent computer knowledge including MS Office
• Strong planning & communication skills.
• The ability to work on your own and as part of a team.

For more information on this role please contact Phil Doherty @VANRATH