Address
Form of work
SalaryWho we’re looking for
We’re looking for someone who lives and breathes customer service and wants to do all they can to help us resolve and monitor Damp & Mould Cases and deliver customer-focused repairs.
As a Damp & Mould Case Manager, you’ll use online systems to action tasks, track progress, maintain accurate data, and identify inconsistencies. Whether you’re working with surveyors or arranging access into customers’ homes, your ability to communicate with people across the business will help us proactively manage and resolve complex Damp & Mould Cases and keep our homes in top condition.
When we're hiring, we look for people who connect with our KOSMIHC values:
- We know our stuff
- We make it happen
- We care
You can find a full description of our values here
Feel a connection? If this sounds like you, click on Apply Now!
Closing date for applications is 29 March
Who we are
Hello. We’re RHP. Our purpose is to provide safe, secure, affordable homes – opening the door to life opportunities. We own and manage around 10,000 homes for social rent and shared ownership, and plan to build many more over the next five years.
We were formed in 2000, and over the years have gradually extended our reach. Today we’re proud to operate across the boroughs of Richmond, Hounslow, Kingston, Ealing, and Hillingdon.
For the past twenty years, we’ve been passionate about providing excellent service and our vision has remained the same: to be one of the best service providers in the UK and an excellent employer.
Our employees love working for us, and we’ve been recognised as an excellent employer through several prestigious awards, achieving Investors in People Platinum status and ranking in the top ten of the Great Place to Work list twice. In 2022 we gained gold accreditation as part of the Mind Workplace Wellbeing Index and were named as Family Friendly Employer of the Year at the Personnel Today Awards.
Connecting through difference
We embrace and understand the value diversity brings – it can only make us better and stronger. That’s why a key part of our culture is to create an environment where everyone can be themselves and is treated fairly and equally. It’s important to us that you feel valued, appreciated, and free to be who you are.
