AddressJob Introduction
As a SIX Data Analyst, you are in a central position to significantly influence the data quality experience our customers located in UK/IE and globally receive. Together with your local and global colleagues, you ensure our customers receive high-quality, competent and timely support to their data or products queries.
What You Will Do
- Support the daily operational relationship with our data production partner in Poland & India and monitor performance through metric formulation & oversight
- Monitor incoming data queries and ensure diligent end-to-end request handling, follow-up and escalate as required
- Provide high quality and timely responses to customer requests, mainly via our ticketing tool, but also via conference call or email.
- Conduct root cause analysis of data related issues, pro-actively addressing patterns to problems and engage in their sustainable resolution with all stakeholders
- Independently manage small-to-medium-sized data improvement projects, locally driven or as part of global initiatives
What You Bring
- Numeracy related degree-level education and/or relevant data handling experience
- Technical skills including an ability to interrogate and manage large data sets
- Some understanding of various financial data asset classes and enthusiasm to continuously learn about financial markets, regulations as well as about our SIX products and services
- Analytical ability, solution-driven mindset and perseverant with flair for technically complex matters
- Capability to build strong relationships with customers and internal stakeholders alike
What We Offer
Flexible Work Models
We trust our employees and offer a work environment that is well-balanced, productive and fosters success.
Personal Development
You will benefit from a culture of continuous learning and feedback. Your personal growth is supported through an extensive learning offering.
Agile Working Methods
Whether through scrum or design thinking,
we solve exciting tasks together in teams.
