Data Analyst

Working with internal stakeholders, you will use your expertise to gather existing and/or new data (where identified) and undertake analysis to provide data insights across GBS. Applying appropriate analytical techniques, you will present your findings appropriately through written reports or through intuitive, self-serve dashboards that will empower colleagues to understand the key metrics that drive performance throughout the organisation.
Main Responsibilities
- Work within a team to understand and analyse business needs, to understand data content.
- Work within a team to manage new data projects from end-to-end, gathering requirements through to developing and implementing new reports
- Engage with stakeholders to validate their requirements, review policies/procedures and present solution options in a manner that can be evaluated to meet fit for purpose criteria.
- Extract, prepare and collate raw data from multiple sources (from within and outside the University) and analyse, interpret and edit data to produce customised reports / statistics.
- Lead and/or work within a team to design and implement surveys across the organisation, analysis of survey outcomes.
- Analyse and interpret data to assist in providing solutions to deliver improved service delivery/performance and an optimal student experience.
- Recognise erroneous data and escalate to the appropriate individual in line with company procedure
- Monitor and assist in audits for data quality, data integrity and data governance
- Prepare reports for internal and external audiences using appropriate reporting tools, including Excel and Power BI
- Work with & support colleagues across the organisation, building new & improving the existing data dashboards, graphs and visualisations.
- Provide sector benchmarking through analysis of outcomes of NSS, TEF, and Graduate Outcome Survey.
- Connect with colleagues with similar roles to share good practice and contribute to discussions around data capture and analysis.
- Maintain a good understanding of relevant policy and legislation in relation to information governance, security, and compliance
Requirements
- A good degree in a numerate subject
- Previous experience of data analysis would be advantageous
- Detailed knowledge of statistical techniques and research methodologies
- Experience in presenting data in exciting and insightful stories via interactive dashboards or presentations
- Experience with R/Python/SPSS or SQL would also be advantageous
- Confidence in building relationships with internal and external stakeholders, with the ability to communicate complex data capability in a way which fully engages them in the services the Data and Information team provide
- Good/Excellent knowledge of analytical tools including Microsoft Power BI
- A good understanding of data and model design, joins and views are preferable
- To show initiative, curiosity and drive through your work, effectively prioritising tasks and managing these to deadlines
Other Information
Standard benefits of employment at GBS include:25 days annual leave, plus 8 public holidays1-day extra leave per year of service, up to a maximum of 5 daysWorkplace pension scheme with NESTTuition reimbursement for career development coursesCycle to Work scheme.Access to GBS “Life” - discounts platform, wellbeing centre and much moreReward and recognition programme£500 award employee referral schemeDiscretionary annual performance bonusSpecsavers eye care vouchersAccess to a TOTUM discount card and eligibility for a Costco membership
The successful candidate will also be expected to demonstrate their commitment:
-To GBS values and regulations, including equal opportunities policy.
- The GBS’s Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS’s Environmental Policy.
- To their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus.
We improve lives through education, committing to inclusiveness and realising the power of diversity each day. We are proud of the many backgrounds, experiences, beliefs and cultures here at GBS — people are the heart of everything we do and our aspirations for the society we want to see in the future