Data Centre Engineer

Data Centre Engineer / Shift Work / Hardware /

Location: Slough

Salary: £36,000 - £37,000 + Shift Allowance

Permanent

Currently recruiting for a leading blue-chip client with a global presence who are looking to hire a Data Centre Engineer ideally with good hardware skills to join their expanding team. You will need to happy to work day and night shifts (2 days, 2 nights, 4 off - 12 hour shifts) and have worked within a Data Centre environment previously.

Please apply for more information on the client and full JD.

Responsibilities / Essential Skills

To receive, respond, resolve and complete service requests and Break / Fix tickets within the agreed SLA timeframe or escalate promptly if they cannot be resolved within an acceptable timely manner.

To receive, assess and complete patching / de-patching requests as well as other cable tasks such as installation and running (both copper and fibre) within the agreed SLA timeframe and to applicable internal, manufacture and industry standards.

To receive, assess and complete IT equipment installation, relocation and decommission requests within the agreed SLA timeframes and to applicable internal, manufacture and industry standards.

Ensure all deployments are installed to applicable internal, manufacture and industry standards.

Provide remote hands problem solving support (server reboots, backups, visual inspections etc).

Cabling experience and knowledge (copper & fibre)

Hardware maintenance - swapping of failed customer replaceable parts such as cache battery, HDD, Power Supply.

Highly motivated individual, with a positive & pro-active attitude to work

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Willingness to make changes to improve operational efficiency through innovation, process and procedures, adopting and adapting ideas and practices from elsewhere.

Ability to act rapidly and logically under pressure and making effective use of others in resolving problems.