About the Role:
You will maintain database by entering new and updated customer and account information.
· Prepares source data for computer entry by compiling and sorting information.
· Establishes entry priorities.
· Processes customer and account source documents by reviewing data for deficiencies.
· Resolves deficiencies by using standard procedures or returning incomplete documents to the team leader for resolution.
· Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
· Maintains Data Entry requirements by following data program techniques and procedures.
· Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data.
· Combines data from both systems when account information is incomplete.
· Purges files to eliminate duplication of data.
· Tests customer and account system changes and upgrades by inputting new data.
· Secures information by completing data base backups.
· Maintains operations by following policies and procedures and reporting needed changes.
· Maintains customer confidence and protects operations by keeping information confidential.
· Contributes to team effort by accomplishing related results as needed.
· Diploma or equivalent
· Data entry experience or related office experience
· Some basic computer courses may be preferred.
· Organization skills, Quick typing skills, Attention to detail, Computer savvy, Confidentiality, Thoroughness
Job Types: Full-time, Temporary contract
Contract length: 2 months
Pay: £18.00-£25.00 per hour
Expected hours: 37.5 per week
Schedule:
- Day shift
- Monday to Friday
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Language:
- English (preferred)
Work Location: Hybrid remote in London