Address
Form of work
SalaryData & IT Officer
Reporting to: Data & IT Manager
Location: Office based with some flexibility for home working
Hours: Part-time (minimum 21 hrs/week - up to 28 hrs/week)
Salary: Up to £28,000 pro rata depending on experience
Our client is a leading support charity with ambitious plans to increase our impact and expand our reach and engagement with key audiences. We are seeking a highly motivated individual with database experience, a knowledge of data protection and IT to support our growth and organisational aims.
The purpose of his role, is to support the Data & IT Manager to ensure that the organisation’s data is compliant with current legislation and to provide a high quality, compliant database service to the organisation. To support the Data and IT Manager to ensure a first-class IT and Telephony set up and support operation for the organisation .
Key responsibilitiesData responsibilities- Data processing, including import/ export process between the database and website
- Database maintenance including data updates, cleansing, archiving and data correction
- Data selection for outgoing postal and email communications and liaison with external providers
- Train database users and support the induction process for new staff
- Query handling and support for all users
- Assist with managing the Telephony system
- Onboarding and exiting of users
- Processing asset management and acquisition
- Query handling and support for all users
- Act as the data and IT point of contact in the absence of the Data & IT Manager
- Any other duties as directed by and agreed with the line manager
- Previous experience working with CRM databases
- Data processing experience
- Data management experience
- Knowledge of data protection
- First line IT support experience
- Proven administration, multi-tasking, prioritising, and organisational skills
- Intermediate to advanced Microsoft Office, particularly Excel
- Good analytical and quantitative skills
- High attention to detail
- Effective communication skills and ability to develop strong internal relationships
- Previous experience of developing and delivering training sessions
If you are interested please apply today to be considered.
