Database Officer

The Migraine Trust is the UK’s leading migraine charity, there for the 10 million people living with migraine. We see daily how this complex and debilitating neurological disorder significantly affects so many aspects of their lives, from work, school, and personal relationships, and feelings of isolation. 

We campaign for increased awareness and understanding of migraine, better access to treatment, and national policy change to improve the lives of people who get it. Every day we provide information and support through our Helpline and website. 

As Database Officer you will have responsibility for overseeing and processing the data and finance functions of the fundraising department.

You will manage one of our most valuable assets, the CRM (Customer Relationship Management) database (currently Raisersedge 7.0) and help to maximise its value to our fundraising strategy and goals.  This is an exciting time as we embark on the transition to an organisation wide CRM system to incorporate the data collected by other departments. 

With support from the Head of Fundraising you will analyse the existing database to understand segmentation, types and frequency of giving to support the growth of income streams, improve and tailor supporter care multi-channel communications.

With access to accurate organisational data the fundraising operation will be more efficient, effective, and streamlined. This will support the management of scaling up of income streams, and the subsequent demands that increased income and supporter engagement will have on each person’s role within the team.