REED is excited to help an amazing company in the NN9 area look for a Debt Controller, you will play a crucial role in managing the company’s financial health by ensuring timely debt collection and efficient resolution of queries. We will be looking for a candidate whose communication written and verbal is at a strong level and who can type to a quick speed while on the phone and under pressure.
Salary:- 24,000k
Location:- NN9
Shifts:- there are 3 different shifts for this role which will be explained when you have applied for the role. This company offers hybrid working.
ResponsibilitiesDebt Collection:
- Collect outstanding accounts within predetermined timelines.
- Prioritize and manage the debt collection process effectively.
Depot Support Function:
- Build, maintain, and enhance the depot support function for individually owned depots.
- Foster strong communication channels with depots and customers.
Query Resolution:
- Engage in direct telephone contact with depots and customers to resolve queries efficiently.
- Ensure a high level of customer satisfaction through effective communication.
Litigation Preparation:
- Assess accounts and prepare them for potential litigation, adhering to company policies.
- Collaborate with legal teams as necessary.
Smarter Working:
- Communicate proactively with team members, team leaders, and managers.
- Implement strategies for more efficient debt management.
Prioritization Skills:
- Ability to manage daily workloads effectively.
- Thrive in a fast-paced office environment.
Communication Skills:
- Excellent telephone communication skills.
- Tactful and persuasive in handling debt-related discussions.
Organizational Skills:
- Exceptional attention to detail.
- Enjoy multitasking and maintaining a ‘hands-on’ approach.
SAP Knowledge:
- Familiarity with SAP systems is desirable.
Data Accuracy:
- Ability to input data accurately.
Our client deeply value teamwork and recognize individual and team achievements. As part of our competitive benefits package, you’ll enjoy:
- Annual Bonus Opportunity
- Matched Contribution Pension Scheme
- 25 Days of Holiday with Bank holidays added on top
- Staff Discount on Products
- Share Awards and Prize Draws
- Subsidized Gym Membership
- Modern Spacious Offices with Free Parking
If you have any further questions or need additional details regarding working hours please contact .