Department Manager - Network & Control

Department Manager - Network, Control and Distribution

TSL is a rapidly growing stage lighting supplier in the live events industry covering Concerts, Sports and Corporate events etc.

We are recruiting for a Department Manager to lead a team of technicians in the preparation and testing of equipment for these events. This role would suit an individual with previous management experience and a track record of leading a team, coupled with a strong understanding of IT and networking skills, both in practical and theoretical aspects. Electrical knowledge would be an advantage but not essential and training will be given.

Whilst specific industry is an advantage, we welcome applications from those who have good experience in managing teams to tight deadlines.

• Working within the company’s Operations Team, this role involves taking charge of a team in the preparation, servicing and presentation of a wide range of network, control, dimming and mains distribution equipment . As a key member of the wider operations team, the Department Manager will be responsible for line management of other members of the team as required. The role also involves monitoring and maintaining the high standards of rental equipment, for which TSL is known.

Specific Roles and Responsibilities:

• Supervise and undertake the servicing, preparation, cleaning and packaging of the company’s stock intelligent lighting within the company’s warehouse.
• Manage and evaluate all direct warehouse reports identifying further training needs, shortfalls in staffing levels, overtime requirements and temporary labour needs.
• Take responsibility for Health & Safety within the department, ensuring safe working practices are followed and staff are kept up to date with all Health & Safety changes throughout the premises.
• Provide input and supervision into the maintenance and repair of full range of company’s rental stock.
• Supervise staff to ensure that all work areas are kept clean, tidy and efficiently organised.
• Maintain and monitor a stock of spare parts and specialist tools.
• Checking-out of customer order to ensure that all items are included and delivered and operational and cleanly presented.
• Checking-in of equipment returned from hire, against paperwork. Log and report any shortages or damages.
• Loading and unloading of equipment from vehicles. The role involves an element of manual handling of bulky and heavy technical equipment.
• As directed, provide support to the other teams within the company, to assist in other aspects of the business’s activity, as required.
• Keep all work related information confidential and act in a professional manner at all times, in all work situations.
• Identify any areas of our operation where you believe training and additional skills may be required or benefit yourself or the business.
• Provide feedback within immediate team and to Reporting Line Manager of any areas of improvement, development or growth of the business identified.
• Ensure that the Company’s policies, rules, procedures and obligations are observed in carrying out the above duties.

Representing the Company / Supervising Employees:

• This role involves dealing with employees and customers of the company. It is vital that you deal courteously with customers and the public at all times and represent the company and its reputation in an impeccable manner.
• A generally cheerful demeanour, engaging personality and sense of humour would be a huge advantage in making a success of this role.

Skills & Qualities Required:

• Previous experience of maintaining, repairing and servicing a range of network, control, dimmingand mains distribution equipment would be beneficial, but not essential as training can be provided.
• Experience of Managing a Team and workload.
• Good communications / interpersonal skills.
• Flexible and adaptable. Able to respond to short-notice changes in working schedules.
• Practical ability in the use of hand tools and electrical / electronic test equipment would be an advantage.
• Electrical and electronics knowledge
• Good IT knowledge preferabbly with a working knowledge of Google Drive.
• Understanding of Networking utilised in IT systems and entertainment lighting control.
• Attention to detail and accuracy.
• Proactive, self-motivated individual capable of working on their own initiative in a constantly changing and pressurised environment and fast developing company.
• The ability to work as a member of a team and to provide and receive input from other team members is vital.

The above list of duties and responsibilities is not intended to be exhaustive. Employees are expected to adopt additional tasks when required. These tasks will be in keeping with the general profile of the role.