Deputy Accounts Payable Manager

Deal with Complex queries from suppliers to resolve issues about non-payment, incorrect or late payments, relaying sensitive and sometimes complex information using tact and sensitivity. To assist the Purchase to Pay Manager by managing the timely payment of invoices via BACS & actively investigate all discrepancies. Ensure that all Accounts Payable processes are challenged daily, and processes adhered to alongside actively challenging Accounts Payable clerks in their day-to-day routines. Ensure all Accounts Payable processes are in line with the Trust Standing Financial instructions. Support the Purchase to Pay Manager in implementing transformational change and streamlining purchase to pay processes in Accounts Payable to drive the function towards best in class, involving automation of processes. Consistent application of standard operating protocols across the payment teams, including but not limited to supplier statement reconciliations. Support the Purchase to Pay Manager in implementing the financial improvement plans, grip and control action plans and internal audit actions, relating to Accounts Payable. Leading by example, to create and maintain an environment of open communication with all Accounts Payable staff, optimal use of technology training, motivation, and development of the individuals within the team, particularly in the context of an agile working environment. Review team goals, ensuring that a high level of accuracy is achieved at all times. Review individual team member performance on a monthly basis, and report findings to the Purchase to Pay Manager. Establish regular monthly meetings to ensure the team is proficient in the most efficient mechanism to perform their roles. Perform annual staff appraisals and monitor all objectives. Providing monthly reports to the Purchase to Pay Manager highlighting the issues of quality. Manage the legal and threatening letters, ensuring they are all actioned immediately. Manage the Payments team mailbox. In addition, manage and sort through all Shared Mailboxes daily, ensuring all vendor and client issues are addressed and responded to within 48 hours. To provide training, support, and guidance to all individuals within the payments team. To actively review and manage supplier ledgers. Register and process creditor invoices & credit documentation on the Purchase Ledger system. Process all payments to suppliers and customers and actively investigate all discrepancies. Verify vendor accounts by reconciling monthly statements and related transactions, and monitoring and maintaining purchase ledger accounts, Purchase order queries and payment discrepancies. The post holder will be required to liaise with all levels of staff within the Trust, including Finance, Procurement, and wider trust. To assist the Purchase to Pay Manager by reviewing performance against KPIs, proactively addressing areas of concern. To ensure that consistently high standards of customer service are delivered by the Accounts Payable Team.