Deputy Building Manager

Dove & Hawk are working in partnership with a high end residential Property Management firm in Central London. They are currently in the process of hiring a Deputy Building Manger for their property in Grosvenor Square, Central London. This is a live-in role that comes with an on-site 2 bedroom property in a prime London location. The role itself would suit someone with 3+ years' experience working within a similar role:
Duties/Functions of the role:

• Operating as an effective Deputy for the General Manager. Take full responsibility for any urgent maintenance issues or health and safety concerns - keeping the General Manager informed
• Exhibiting the skills and techniques to take responsibility for the line management of colleagues in the General Manager's absence
• Demonstrating excellent Communication skills with colleagues, residents, retail customers, office tenants, plus contractors and all other third-party connections, leading to the delivery of high quality customer service
• Ensuring that the security measures at the property are maintained to a high standard at all times, such as keeping a record of contractors/tradesmen working on site (times, dates etc), logging any keys issued, monitoring security cameras
• Raising work orders on the bespoke Property Management system and instruct approved contractors where required to undertake reactive or planned maintenance or compliance works, whilst ensuring value for money and a high standard of finish
• Assisting the General Manager with ensuring all regulatory and health and safety compliance is up to date
• Demonstrating proactive and timely communication around facilities management activities in consultation with colleagues - such as; drafting and distributing letters to residents as and when requested by the General Manager or property operations team
• Ensuring building records are complete and accurate at all times ie visitor/contractor book, key inventory, key log, parcel log, pick-up log, residents check in/check out forms, daily/weekly/monthly checks, accident books, porters log.
• Assisting the General Manager with the implementation of company strategy, processes and procedures . To monitor team performance and provide coaching where necessary.

Requirements of the role:

• 3+ years' experience working in a similar Residential Building Management role.
• Strong knowledge of health and safety legislation relating to the working environment and residential buildings.
• A good working knowledge of Microsoft windows software including Word and Outlook .
• A good general knowledge of property maintenance and refurbishment principles and the ability to instruct and manage contractors accordingly.
• A good general knowledge of property mechanical and electrical installations including communal heating systems.
• A qualification in health and safety such as IOSH or a willingness to work towards it.
• Knowledge and experience of health and safety relating to property maintenance and refurbishment activities.
• Experience working with residential tenants living in prime central London property.

Salary Budgets: £30,000pa plus a 2 Bedroom Apartment within the development.
Required Working Hours: A 4 weekly rotating shift pattern (NO NIGHTSHIFTS), with only 1 in 4 weeks requiring any weekend cover.
If you are an experienced Assistant/Building Manager looking to work for a professional brand with excellent staff retention and progression opportunity then apply for this role immediately or contact Matthew Squirrell at Dove & Hawk quoting vacancy reference: 10470.

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