Deputy Service Director For Patient Flow

Job overview
Are you an experienced leader with a keen interest in implementing transformative change? Are you passionate about delivering excellent outcomes for service users and their families?
We're excited to announce an opportunity for a dynamic and experienced operational leader to lead our Patient Flow team across Sussex. Reporting into the Managing Director for Patient Flow you will lead and develop the services relating to clinical bed management for adults and older adults, including those with dementia.
You will have excellent communication and operational skills with real commitment to provide the leadership and management for the bed management and MDIST teams. The successful candidate will also oversee the operational development of the Discharge Hubs and be part of the National Discharge Frontrunner programme. You will work closely with the wider Divisional Leadership Teams and other SPFT services, as well as external partners.
For more details please see Job Advert under additional documents
Main duties of the job
Working closely with the Managing Director for Patient Flow you will lead and develop the services relating to clinical bed management for adults and older adults, including those with dementia.
The post-holder will also:

• provide the senior operational leadership and management for the Bed Management and MDIST teams and oversee the operational development of the Discharge Hubs.
• work closely with the other Deputy Service Directors, the wider Divisional Leadership Teams and other SPFT services as well as external partners.
• be expected to ensure the effective and efficient delivery of services including the effective and efficient management of all staff from all disciplines and health and social care resources to specifically deliver on the following key areas:

Please see the job description for further information and detail regarding responsibilities for this role.
Working for our organisation
Sussex Partnership provides mental health, learning disability and neurodevelopmental services for all age groups across Sussex and for children and young people in Hampshire.
Living and working in Sussex:

• Travel easily between coast and countryside; with a blend of picturesque villages and seaside towns, there's always new experiences to be enjoyed
• Embrace city life with great access to Brighton and London
• With easy access to Gatwick and Heathrow and excellent railway links across the UK, there is plenty of opportunity for adventure

We encourage flexible working. We know that a positive work/life balance brings about huge health-related benefits, which positively impacts the care we provide. Please speak to us about flexible working, for example, home-working, part-time hours, flexible start/finish times or anything else. If it works for you and works for the role, we'll do our best to make it happen.
Your benefits:

• Excellent NHS Pension
• Generous holiday entitlement (starting at 27 days + 8 bank holidays)
• Access to a host of NHS discount schemes (Blue Light Card, Health Service discounts, discounted petrol etc.)
• A position within a trust rated as 'Outstanding' for caring and 'Good' overall by the CQC, where 82% agree that care for Patients is our top priority
• Free parking on-site
• Access to full psychological support, via our internal well-being team
• Excellent supervision programmes, with ongoing opportunities for training and development

Detailed job description and main responsibilities
To work closely with the Managing Director for Patient Flow as a member of the Adult Services Directorate to lead and develop the services relating to clinical bed management for adults and older adults, including those with dementia.
The post will provide the senior operational leadership and management for the Bed Management and MDIST teams and oversee the operational development of the Discharge Hubs. The post-holder will work closely with the other Deputy Service Directors, the wider Divisional Leadership Teams and other SPFT services as well as external partners.
The post holder will be expected to ensure the effective and efficient delivery of services including the effective and efficient management of all staff from all disciplines and health and social care resources to specifically deliver on the following key areas:

• Leadership of a defined set of operational services working and participation in the leadership and development of the Divisions and services as a whole.
• Delivery of agreed performance data and targets including activity targets in accordance with requirements laid down by NHS Improvement, Clinical Commissioning Groups, The Care Quality Commission, local authorities and professional bodies as set out in legally binding contracts agreed with the commissioners of services provided by the Trust.
• Ensure that services are financially managed in line with the Trust's policies and procedures; this includes high levels of financial probity and managing resources within agreed budgets, delivering all savings targets and taking corrective action against adverse trends. Financial resources may come from the NHS, Local Authorities or be part of a pooled budget arrangement.
• Lead on a change programme to improve the quality of services and patient experience, as agreed with the line Manager and divisional leadership Teams. Utilising QI and other change Management mechanisms.
• Contribute to the attainment of Trust and Divisional strategic goals;
• Evaluate progress against strategic objectives using a variety of quantitative and qualitative methods.
• Coordinate investigations into complaint and serious incidents, taking responsibility to ensure equality and diversity is considered in all aspects of this process, producing timely and sensitive responses that maximise learning and reduce
• Take action to ensure the delivery of all relevant objectives, identifying risks and take corrective action in line with Trust policy.
• Proactively communicate and seek to involve staff, service users, carers and partners at all times, particularly in relation to service development.
• To promote and display via personal actions support for the Trust's key policies on Equality and Diversity, Exemplar Employer and use of the recovery orientated approach for people with longer term problems.
• Develop robust relationships within the Division Board and services, contributing to a fair accountability culture by demonstrating trust and holding self and other peers to account appropriately.
• Deputise for the Managing Director for Patient Flow as and when required.
  • Please see full job description in additional documents for more information and details
  
  

Person specification
Qualifications
Essential criteria

• Educated to degree level with a relevant qualification or equivalent experience.
• Management qualification / professional qualification or equivalent level of experience and proven ability to perform at this level.

Sussex Partnership NHS FT is committed to supporting a diverse workforce that reflects our communities. Our workforce is currently under-represented from Black and Minority, Ethnic and disabled communities and we would welcome applications from these communities.
We regret that we are unable to advise candidates if they have not been shortlisted. If you have not heard from us within three weeks of the closing date please assume that you have been unsuccessful on this occasion.
In the event of an excessive number of applicants the Trust reserves the right to close this vacancy earlier than indicated.
Sussex Partnership NHS Foundation Trust takes its responsibilities for the safeguarding and protection of children and young people and vulnerable adults very seriously and expects this of all its employees and bank workers. The Trust works with adult and children's social care to ensure that the integrated service has systems in place to equip staff and bank workers with the knowledge and skills to recognize abuse, and take action to safeguard and protect vulnerable adults and children and young people. It is expected that all staff and bank workers familiarise themselves with the appropriate structures and policies and with the Sussex child protection and safeguarding procedures and the Sussex multi-agency policy and procedures for safeguarding vulnerable adults and undertake the relevant essential training and further training appropriate to their role.
Successful candidates are normally offered salaries at the bottom of the relevant salary range. However, where previous or equivalent NHS experience in a similar role can be demonstrated and evidenced, this may be taken into consideration when setting the starting salary.
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.