Deputy Team Manager

Deputy Team Manager

We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs.

Our Homelessness and Prevention team is friendly, and we love what we do. We are passionate about the high- quality support we provide.

We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career with a not-for- profit organisation that is proud to make a genuine difference to people’s lives, each and every day.

Join our Young Peoples and Young Families team as a Deputy Team Manager.

Housing sits at the heart of our organisation. We believe that everyone deserves a safe, secure, affordable home. Providing care and support to those who need it is an important part of what we do. We work with people experiencing homelessness and who often have other support needs. Our services include hostels, young peoples’ accommodation services and support delivered in the community; where we provide tailored support that prepares our customers to achieve independence and re-integrate within the community.

We’re an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.

The role

We have a fantastic opportunity for someone to join us in the position of Deputy Team Manager in Hackney.

Salary: £29, 980 per annum.

Hours: 37.5 hours per week (Rolling Rota - Early & Late) Will not work past 8.30pm - You will also be required to work 1 weekend a month

Location: Hackney

Hackney Young Persons Service accommodates and supports up to 60 young people aged 16 to 24yrs with various complex needs including young vulnerable parents and their babies/children. Our young people are from disadvantaged backgrounds and are on low incomes which has an impact on them financially. We aim to provide them with the skills and tools that they need to live independently, we run workshops including, cooking sessions, budgeting meetings with a financial advisor, training and employment skills sessions and groups with guest speakers on a weekly basis.

You will manage the implementation and monitoring of support plans, risk assessments, customer reviews and parenting assessments. You would ideally have experience of working with young people, young parents and families with complex needs.

Your main roles and responsibilities will include:

• Providing support and advice to staff with their day-to-day work and manage performance issues when and if they arise.
• Assisting in ensuring regular team meetings are held and staff are informed about the organisation’s strategic goals.
• Holding day to day responsibility for rota cover and staff deployment.
• Ensuring that all staff receive appropriate induction, training, and development opportunities.
• Performance management including setting targets, monitoring, and taking action to address any performance issues.
• Facilitating and encourage effective customer participation, consultation, and feedback within the service.
• Ensuring that staff adhere to all policies and procedures.
• Participating in the management on call rota.
• Carrying out regular audits of service provision including health and safety.

What you will need to succeed

We are looking for someone who believes in working together as part of a team, who shares our values and who is committed to achieving positive outcomes for all of our customers. The successful candidate will:

• Have relevant experience of working with young people and parents/families.
• Have experience in liaising with the professional network, including close liaison with Social Services, Youth Offending Team (YOT), family courts, and safeguarding teams.
• Have a good understanding of parenting assessments as well as early years foundation.
• Have knowledge of the Housing Sector
• Good level of IT skills and literacy
• Good knowledge of safeguarding procedures for adults and children

The offer

Our Life@One benefits offer you an array of perks designed with your wellbeing in mind.

• Your holidays are important to us. Take up to 28 days annual leave plus bank holidays.
• Lean travel. Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues
• Looking forward to your big bucket list trip? You can buy or sell up to five days annual leave each year.
• Get paid to do good. We offer you two days off on full pay each year to volunteer in our communities.
• Well done! With our colleague recognition programme you will know when you’ve done a #greatjob
• Learning never stops. One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level.
• We’re here for you. Our employee assistance programme offers counselling and support for you and your family 24/7.
• Stay book-smart. Take up to five paid days off per year to study toward a relevant qualification.
• Experience new things. We offer you a career break after 3 years’ continuous service.

About Us

As an organisation with a strong social purpose, One Housing works in some of the most diverse communities in the UK and our workforce reflects that. As of December 2021, One Housing merged with the Riverside Group, creating one of the country's largest housing associations, with more than 75,000 homes. This follows a shared recognition that we are better and stronger together; and that when we combine, we will be able to do more for our customers and the communities we serve.

At One Housing, our people are our strength which is why we work very hard to enable all employees to bring their authentic self to work. This commitment is reflected in our hybrid working policy, our diversity groups support network, our wellbeing initiatives and our employee benefits.

We understand that the different skills and experiences that our colleagues from different backgrounds bring to us allow us to make better decisions, consider different views and be an altogether more interesting and cohesive place to work.

We welcome applications from everyone.

Apply today for a fulfilling career in our Homelessness and Prevention team.

Proud member of the Disability Confident employer scheme