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SalaryDeputy Team Manager – First Contact Team
Salary: £46,041 - £52,116 per annum
Contract: Permanent, full-time, 36 hours per week
Job Reference: R0006306
About us at Hounslow
We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.
We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.
About our Commitment to Diversity and Inclusion
We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.
We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.
As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.
Our Benefits
If you join us, you’ll have access to a range of employee benefits. Read more about these on our website.
About the Role
Hounslow’s Adult Social Care department is a dynamic service, fast- paced service comprising of Social Workers, Social Work Assistants and Social Care Advisors that work with multiple professionals to ensure that residents of Hounslow have access to a Adult Social Care Duty team that will identify the support they require as soon as possible.
The team is based within Hounslow House and staff work both on site and remotely.
Within the role as a Deputy Team Manager in the Adult Social Care department in the London Borough of Hounslow, staff are required to lead on MDT discussions, Mental Capacity assessments, Best Interest meetings, family meetings and safeguarding concerns.
As a Deputy Team Manager, your primary functions will be to take responsibility for staff’s practice and performance whilst ensuring an appropriate use of resources such as maximising the support available from preventative services. In the Team Manager’s absence, a Deputy Team Manager will also need to deputise and be confident in leading the team when required.
Human Rights is at the centre of the service’s work, and we ensure that we are the voice of the resident that we are serving and that we embody our social work values in our day-to-day roles.
We will provide excellent career opportunities and encourages active learning through the learning and development programme on offer.
You will be well supported in your role through supervision, training and professional development.
The successful applicant will be registered with Social Work England as a qualified Social Worker and have a passion for social work values and supporting residents and staff wherever possible.
About the Team You’ll Be Working In
- The First Contact Team is the front door for Adult Social Care in Hounslow and is comprised of Social Care Advisors, Social Work Assistants and Social Workers. Your role as a DTM will be to support the functioning of the duty team and ensure that we respond to emergencies in a timely manner as well as working with staff to prioritise the casework that needs to take priority. The team will require your support and input in the following ways:
- Providing guidance and advice to staff regarding the Care Act and statutory duties that we must comply with supervising staff.
- Managing incoming Safeguarding alerts and identifying whether Section 42 enquiries are required to manage risk for our residents.
- Working effectively as part of a team and contributing to a collaborative environment.
About You
You will have contributed to a positive team culture and be a strong team member, with an emphasis on achieving collective goals and supporting colleagues on a daily basis.
You will bring experience of delivering positive outcomes for residents that you have worked with and demonstrate examples of where you have upheld human rights.
You will have sound and detailed knowledge of legislation such as the Care Act 2014, Mental Capacity Act 2005. You will require a good knowledge of Ordinary Residence statutory guidance and Safeguarding Adults procedures to help lead the time on decision-making in these areas.
You’ll have to demonstrate your ability to work to tight timescales in a fast-paced environment and be able to flexibly manage your day-to-day priorities.
Enhanced DBS check is required.
When Interviews Will Be Held and Who to Contact
The key information you need about the role should be in the role profile but if you have any further questions about the role, please contact:
Email: Richard.Brown@Hounslow.gov.uk
Telephone: 0208 583 6209
Interviews for this job will be held during week commencing 27th February.
Closing Date: 20th February 2024
