Digital & Sales Support Specialist

A highly successful global education publishing and technology organisation is looking to recruit a Digital & Sales Support Specialist to provide digital onboarding support and Sales Support to their ELT customers, to help promote their digital and print products across the EMEA region. Reporting to the Regional Customer Success Manager, your role will be key in supporting ELT customers and the sales team. You will engage with teachers from a range of different backgrounds, and provide support to their digital customers. This role can be based remotely within Europe, ideally within the UK, Germany Italy, France, Spain or Greece.

Some of the key responsibilities of this role will include:

• Providing digital training sessions as onboarding support for first time users, and for existing customers, to ensure they can navigate the company’s digital products and training resources
• Maintaining extensive knowledge of the company’s digital platform and their ELT product portfolio and customers, their usage and act when required
• Plan and attend customer meetings, on site and virtual
• Work closely with colleagues to craft/adapt and deliver customer-facing presentations on the company’s digital platforms and ELT products
• Represent the company in workshops, training sessions and events e.g. conferences and exhibitions

We are looking for a pro-active individual who can demonstrate experience within ELT, maybe as an ELT Teacher, Teacher Trainer, with experience in Sales Support or Field Sales, who is customer focused, with a consultative approach to selling. You should have a good understanding of the benefits of ELT digital platforms and possess the ability to absorb digital and product knowledge. You will have an excellent command of the English language, great communication and organisation skills, and a full driving licence (essential).

Our client offers a generous salary and bonus scheme, plus great company benefits. If you would like to work for an innovative company and you have a passion for education and all things digital, this could be your ideal role.

For further information, please send your CV and a short cover letter.