Direct Sales Consultant

It’s an exciting time to join the Direct Sales team at AXA Global Healthcare, there are more leads than the team can manage, this is a great opportunity for a skilled individual to achieve targets and be rewarded with monthly commission. The Direct Sales Team sits within Sales and is responsible for Selling Private Medical Insurance on behalf of AXA Global Healthcare to individuals. There is no cold-calling involved in this job; you’ll be managing a case load of customers!

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, at our Tunbridge Wells office. Initially for the first two months we will ask that you're in the office five days per week for training.

With great working hours, you won’t be working weekends as our opening hours are Monday to Friday 8am - 5pm (7.5hr shift). This position boasts a competitive annual salary of up to £28,000 with an uncapped monthly bonus scheme ranging from £500 - £3,500 dependent on performance. The top performer is earning £50,000 per year in this role & the average individual monthly commission paid for 2023 was £1,400. 

What you’ll be doing:

• Calls that are warm qualified leads and outbound calling, you’ll ensure customers’ needs are met to achieve your Individual targets. 
• Continuously develop within your role by applying feedback of your personal achievements against targets and objectives. Demonstrate feedback from coaching, complete and implement actions from any development plans. 
• Use the relevant systems to accurately capture customer data.
• Demonstrate closing sales, objection handling and negotiating in every call to maximise business opportunity.
• Taking ownership and be the first point of escalation for all complaints including early resolution. 

This is an amazing opportunity to showcase your customer service skills and enjoy working every day to the full, a successful Sales Consultant can have great earning potential once established in the role. 

We know that some candidates may be discouraged from applying if they don't meet every requirement. If you’re excited by this job and the prospect of working at AXA but you’re not sure you tick every box, we’d still encourage you to apply. 

What we’re looking for: 

• Demonstrable Sales or telesales experience acquired over various roles.
• Be an expert in your role: have full knowledge of all systems and processes.  
• To be accurate and reliable in the role, as well as dependable and accountable.
• Consistently achieve high quality results. 
• Act as a champion for a service or process in order to improve it or introduce changes that will be of benefit to the customer.
• Assist with project work and provide data and knowledge where necessary.

As a precondition of employment for this role, you must be eligible and authorized to work in the United Kingdom.

This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years.

With a presence in over 60 countries, and 165,000 employees serving the needs of 107 million customers, AXA is big.

But never too big to care for every single person who works here.  So when you join us, we promise to put our collective might behind you and your career.

You’ll work in an open and supportive environment where you’ll be developed, challenged and encouraged to move around to achieve even bigger and better things – nationally and internationally. You’ll learn directly from senior leaders, from the best in our business. And you’ll enjoy real responsibility, really early on.

Every large company today talks about supporting diversity and inclusion. But at AXA, these values form an integral part of everything we do. For us, it’s about bringing together the best talent, helping people to realise their full potential by being 100% themselves at work and delivering outstanding service to everyone – regardless of difference. 

Proud to be part of the AXA Group, AXA – Global Healthcare specialise in supporting the healthcare needs of globally mobile citizens, around the world.  From a routine medical checkup to a lengthy hospital stay, individuals and businesses have relied on the global support and protection we offer, for more than 55 years. Today, we support members living in more than 200 countries from our global hubs in the UK, Europe, Asia, India, USA and Middle East.

At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

• Competitive annual salary of up to £28,000 dependent on experience
• Uncapped monthly bonus scheme depending on performance can range from £500-£3,500 per month
• Contributory pension scheme (up to 12% employer contributions)
• Life Assurance (up to 10 x annual salary)
• 25 days annual leave plus Bank Holidays
• Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
• Employee Referral Bonus (£1000) 
• AXA employee discounts
• Gym benefits

To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long term health condition or disability and require reasonable adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to ruth.tennant@axa-uk.co.uk .

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