Direct Sales Lead Generation Agent

Are you passionate about delivering outstanding customer service? Are you driven by success? Do you want a role where you can make a difference to our business and the lives of our customers? Do you want to be a truly valued member of a team? Then we at AXA Health would welcome you!
We’re recruiting a Direct Sales Lead Generation Agent to join us in our Leicester or Bournemouth office on a full-time permanent basis. You’ll be an essential member of the team making outbound calls to SME’s to promote our Private Healthcare Cover and explaining how it can benefit their businesses. We’ll help you to build your knowledge of private healthcare insurance products, as well as those of our competitor through a robust induction programme.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. After your initial training period of 4 weeks, you’ll work at least 40% of your week at our Leicester or Bournemouth office.
Working Hours and Shift Pattern: Full time, 37.5 hours per week, working 7.5-hour shifts between 8.30am – 5.30pm Monday to Friday. No weekends or Bank Holidays!
Induction and Training:
You’ll receive a comprehensive onsite induction from our specialist trainers to set you up for success in your new role. Ongoing support will be given to build your confidence, which may include mentoring support from a Lead Generation Agent who is currently doing the role.
What you’ll be doing:
Using a call guide, you’ll be answering customer queries, ensuring you’re delivering a market leading service.
The leads are warm and are received via various digital sources.
Working with an outbound dialer to source new leads.
Diarising customer call backs.
Passing leads directly through to our Sales Consultants, in a timely way and ensuring they’re distributed fairly.
Adhering to FCA guidelines and Data Protection.
Building rapport with customers.
Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.