Director, Data and Analytics GPS

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

Our Commercial Banking business serves over a million customers across more than 50 markets, ranging from small enterprises focused primarily on their home markets, through to corporates operating across borders.

Whether it is working capital, term loans, trade finance or payments and cash management solutions, we provide the tools and expertise that businesses need to thrive. As the cornerstone of the HSBC Group, we give businesses access to a geographic network covering more than 90% of global trade and capital flows.  

Global Payment Solutions (GPS) is made up of almost 10,000 people, across more than 60 countries. The business is uniquely positioned to help clients make payments across borders, across currencies and regulations, quickly and efficiently with dedicated country and regional and global support.  Our expertise in this area is repeatedly recognised by the industry’s most prominent publications and associations with numerous global, regional, and country awards.

We are currently seeking an experienced individual to join this team in the role of Director, Data and Analytics.

This is a commercially oriented role with a focus on leveraging data to drive business outcomes.  In this role, you will be responsible for: 

•    Data Strategy and Vision:

Define and implement the data strategy for GPS, including for Gen AI.
Create and maintain a data-driven culture within the organization.
Align data initiatives with the overall business strategy and objectives.

•    Portfolio Management and Innovation:

Create a portfolio of revenue, client experience or efficiency use cases, each providing at least $1,000,000 in revenue or cost reduction benefit.
Collaborate with the product organisation on data lead product innovations.
Continuously evaluate and optimize the Data and Analytics portfolio to maximize business impact.

•    Expected Business Impact:

Drive revenue growth and cost reduction through data-driven initiatives and innovations.
Improve decision-making for the bank and its clients using Data and Analytics.
Enhance client experience and reduce friction in client journeys and processes.
Provide commercial insights to clients and the bank's management.
Create new value propositions leveraging Data and Analytics.

•    Data Assets and Capabilities

Develop and maintain data assets and capabilities to support the data strategy.
Ensure data management policies are integrated into all initiative designs and adhered to.
Leverage data, analytics, machine learning and AI/Gen AI to drive revenue, lower costs and improve decision making. 

•    Managing Stakeholders and collaborating with Data units and Product teams:

GPS executive leadership team
Wholesale Data & Analytics (WDO), GPS Technology teams and GPS Operations
Cross Border Payments, Domestic and Emerging Payments, Liquidity, Cards, Billing, Client Servicing, and Client Product Onboarding Sub-Value Streams
Clients and partners

To be successful in this role you should meet the following requirements:

•    Demonstrated success in driving revenue growth and cost reduction through data-driven initiatives and innovations.
•    Extensive experience in data and analytics, with a focus on the financial services industry being advantageous.
•    Proven track record of leading high-performing data and analytics teams.
•    Strong understanding of data management principles, technologies, and best practices.
•    Experience with machine learning, AI, and Gen AI technologies.
•    Excellent relationship-building and collaboration skills.
•    Strong communication and presentation skills, with the ability to explain complex data concepts to non-technical stakeholders.

This is a hybrid role is based at Canada Square, London.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 8500.