Hotel Duty Manager Live in Season long
Location: Sutherland United Kingdom
Company: Independent Hotel Group
Responsibilities:
• Be the point of contact for all guests in the hotel, ensuring their needs are dealt with professionally and appropriately.
• Resolve any guest issues promptly and efficiently.
• Oversee daily operations of the hotel, including reception, housekeeping, and food services.
• Collaborate with other managers to develop strategies for improving overall efficiency and guest satisfaction.
• Supervise staff members to ensure smooth operations.
• Maintain a high standard of service quality.
Requirements:
• Previous experience in a hotel or hospitality setting preferred.
• Effective communication skills.
• Approachable leadership style.
• Passion for delivering a first-class customer experience.
Benefits:
• Competitive salary.
• Discounted room rates and other hotels in our group.