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Salary Overview:
We are a collegial, collaborative and diverse firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support and development they need to grow, thrive and realise their greatest potential. We also encourage all our people to use their skills to support the wider community through our pro bono and community volunteering programmes. At Mayer Brown the principles of mutual respect, dignity and understanding are central to the way we work and help to provide an environment where diversity and inclusion are embraced.
Purpose of the Role: Serves as key lead in the coordination of all activities and events surrounding the eBilling processes and technology.
Hours: 9:30 a.m. to 5:30 p.m. with flexibility in accordance with the needs of the business.
Happy to talk flexible working.
Responsibilities:
Qualifications:
At Mayer Brown, we are committed to creating a diverse and inclusive work environment that offers our people the opportunity and support they need to succeed. We are therefore happy to discuss any reasonable adjustments that individuals may require throughout the recruitment process and once they have joined the Firm.
In addition, one of our core values at Mayer Brown is to promote diversity and inclusion at all levels within the business which is actively supported by our diversity networks - LGBT+, Fusion (Race and Ethnicity), Women, Enable (Disability) and Work and Me (Family).
Mayer Brown is a leading global law firm with offices in 27 key business centres across the Americas, Asia, Europe and the Middle East. With approximately 200 lawyers in each of the world’s three largest financial centres — New York, London and Hong Kong — we are uniquely positioned to advise leading companies and financial institutions on their most complex legal needs. We have deep experience in high-stakes litigation and complex transactions across industry sectors, including our signature strength, the global financial services industry.
We are a collegial, collaborative and diverse firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support and development they need to grow, thrive and realise their greatest potential. We also encourage all our people to use their skills to support the wider community through our pro bono and community volunteering programmes. At Mayer Brown the principles of mutual respect, dignity and understanding are central to the way we work and help to provide an environment where diversity and inclusion are embraced.
Purpose of the Role: Serves as key lead in the coordination of all activities and events surrounding the eBilling processes and technology.
Hours: 9:30 a.m. to 5:30 p.m. with flexibility in accordance with the needs of the business.
Happy to talk flexible working.
- Responsible for timely submission of electronically billed invoices
- Troubleshoot and resolve invoicing issues with all law firm and business partners
- Ensures compliance with client eBilling guidelines and vendor requirements
- Gathers client requirements, application set up, testing, invoice submissions and maintains logs of processed and/or rejected invoices
- Manages the submission of rates to clients, and ensures the accurate synchronization of rates between Aderant and client Billing Systems
- Resolves short pays, rejections, appeals, and resubmissions, as needed
- Provides user support for Aderant, BillBlast, and client vendor site issues
- Coordinates workflow to ensure all deadlines are met and resources are being utilized efficiently
- Trains Billing Staff on eBilling system procedures and best practices
- Works on eBilling set up in a variety of client vendor systems
- Serves as liaison with Pricing Team regarding maintenance for non-standard fee and disbursement arrangements for electronic billed clients
- Liaises with Billing Staff and ensures that Billing staff is up to date on all eBilling related information, assists with rejections and other eBilling issues, offers functional assistance to all billing staff
- Coordinates accruals, reporting, budgets, and requests for diversity information
- Performs other duties as assigned or required to meet Firm goals and objectives
Qualifications:
- Educated to A level standard or equivalent
- Bachelor’s degree in a related field. An equivalent combination of education and/or experience may be considered in lieu of the degree when the experience has been directly related to the functions of the job
Experience, Skills and personal attributes:
- Prior billing and ebilling experience, required
- Knowledge of electronic billing sites, preferred
- Prior experience working in a professional services or law firm setting, preferred
Technical Skills: (required or preferred)
- Proficiency in Microsoft Office products, required
- Knowledge of Ledes and XML formats, required
- Knowledge of the legal billing process, preferred
- Prior experience working with Aderant, Elite, 3E, and/or DTE systems, preferred
- Familiarity with ebilling sites, i.e. Serengeti, CounselLink, Bridgeway, DataCert and T360, preferred
Personal attributes:
- Strong written and verbal communication skills, able to communicate effectively and in a professional manner with all levels of the Firm and outside vendors
- Ability to work in a diverse team environment and effectively support the demanding needs of the Firm
- Ability to work under pressure, meet deadlines with shifting priorities
- Must be a self-starter with a high level of initiative
- Strong customer service skills, able to anticipate needs
- Strong attention to detail, organisational skills and the ability to handle multiple projects
- Maintains confidentiality and exercises discretion
- Exercises solid strategic thinking and problem-solving skills
At Mayer Brown, we are committed to creating a diverse and inclusive work environment that offers our people the opportunity and support they need to succeed. We are therefore happy to discuss any reasonable adjustments that individuals may require throughout the recruitment process and once they have joined the Firm.
In addition, one of our core values at Mayer Brown is to promote diversity and inclusion at all levels within the business which is actively supported by our diversity networks - LGBT+, Fusion (Race and Ethnicity), Women, Enable (Disability) and Work and Me (Family).
