Ecommerce Account Manager

We’re working with a remote first, ethical and sustainable Ecommerce Digital Marketing Agency who are looking for an experienced Ecommerce Account Manager.

Our Client

Our client is an ethical and sustainable, ecommerce digital marketing agency who work across a host of ethical eCommerce brand names. They work as strategic partners with clients with passion and integrity, whilst delivering outstanding ROI through an intelligent, strategic approach. They are themselves a climate positive workforce, living wage employers, certified carbon neutral and have a host of great benefits. They have a fantastic culture, support charitable alignments, volunteer days and sustainability training.

The Role

You’ll be leading relationships with a number of Ecommerce clients and project managing campaigns through the agency, and working closely with all departments and the founders. Managing the delivery of multi-channel campaigns (email, search, paid social and digital), focused on customer acquisition, retention and loyalty. You’ll lead on performance analysis and reporting for your clients, translating data into actionable insight.

You

You should have a minimum of 2 years’ agency experience under your belt in an Account Manager role ideally, with experience working with Ecommerce clients. You’ll be personable, fast-paced, have exceptional organisational skills, process driven and someone who gets things done. You’ll have a thorough understanding of digital marketing strategies and e-commerce trends, as well as being an exceptional communicator who excels with building relationships both internally and with clients.

What’s in it for you?

• Remote working (you need to be UK based)
• 33 days holiday plus BH
• Competitive salary and uncapped bonus opportunities
• Full private health & dental care
• Employee of the month bucket list challenge scheme
• Monthly team events plus Summer and Winter away days
• Charitable days
• The freedom to manage your own time, location and schedule (they have no physical office or set working hours).
• The opportunity to work with an international and innovative team of people with an awesome company culture.
• The chance to grow, be challenged and develop through Training and Leaderships programmes.

Our Commitment to Diversity

We are committed to improving diversity, equity and inclusion within the sectors we serve. We encourage applications for this role from all backgrounds and communities and offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and any other protected status. Should you require any reasonable adjustments at any point in the recruitment process we are very happy to discuss and work with you to accommodate these.