Ecommerce Trading Manager

THE COMPANY

Nursem was founded by paediatric nurse Antonia and her husband Jonny to help combat the effects of relentless hand washing experienced by a large majority of healthcare professionals. With over 10,000 five-star rated reviews from customers online, their signature hand cream has been described as ‘life-changing’ and is fast becoming one of the nation's favourite hand care brands available in major UK retailers such as Boots, SpaceNK, and Sephora.

Our mission is to deliver free handcare to every nurse and midwife in the UK via our ‘Nursem Promise’ - whereby for every product sold we give a month's worth of free Nursem to a nurse, midwife or other healthcare professional in the NHS, and to date we have delivered over 650,000 Promises so far!

Since featuring on BBC One’s Dragon’s Den in 2021 (and receiving 5 offers from all 5 Dragons) Nursem has developed ambitious growth plans – as such we are looking for a financially astute, entrepreneurial multichannel Trading Manager to join the team.

This is an exciting opportunity to join a rapidly growing business and to play a key role in the delivery of our plan.

“A business with heart” – Deborah Meaden, Dragon’s Den

THE ROLE – Trading Manager (Salary: £40,000 pa FT + Bonus)

Location: Newcastle upon Tyne (or can be remote)

In the multichannel Trading Manager role you will be responsible for the day to day trading across e-commerce (nursem.co.uk and Amazon) and key retail accounts, managing and monitoring commercial performance against targets.

Key responsibilities include:

• Taking ownership of the weekly trade plan calendar, liaising closely with team members within marketing, brand and operations.
• Managing and reporting daily/weekly/monthly sales, KPIs and promotions to the team and wider business.
• Analysing trading patterns and understanding the seasonal sales curve, reporting insights and identifying opportunities to further maximise digital and offline sales and profitability.
• Adhering to gross margin targets by managing product discounts and promotions.
• Reviewing any under performance and interrogating data to provide insights and manage any future risks.
• Working with the marketing and web development team to optimise the customer experience/journey, feeding in suggestions to improve presentation and layout across the site (e.g. homepage, navigation, PDP).
• Work alongside operations team to ensure sufficient stock cover against trading plan and providing data for monthly S&OP and month-end accounting processes.
• Work closely with marketing and founders to monitor key trends and maximise growth opportunities.
• Ensuring all digital and physical channels are visually merchandised based on sales and conversion performance – driving maximum commercial potential.
• Leading the planning, delivery and reporting of all key promotional activity, including warehouse order and unit forecasts to ensure the correct allocation of resources during trading periods.
• Working with the marketing team to ensure product & trading strategies are supported by the digital marketing strategy for all channels - including CRM, PPC, Affiliates, Retargeting, Influencers and Social Advertising.

ABOUT YOU

Previous experience within a financial, commercial or trading role is preferred (as we need you to hit the ground running) with a strong desire to work within a fast-paced, entrepreneurial business.

You’re a confident, resourceful self-starter who loves to deliver results alongside your team, and you believe that tomorrow can always be better than today.

You’re super organised, analytical and inquisitive, able to juggle and prioritise multiple tasks at once, and you can communicate ideas effectively – articulating complex commercial or financial data into understandable, actionable soundbites for the wider team.

Most importantly, you’re a caring, fun and approachable person who wants to be part of building something truly special.

Job Type: Full-time

Salary: From £40,000.00 per year

Benefits:

• Work from home

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme

Education:

• Bachelor's (preferred)

Work Location: In person

Reference ID: TM-Indeed
Expected start date: 29/04/2024