Elderly Support Assistant

About the role

An exciting opportunity has arisen within the Supported Housing Team to undertake the post of Elderly Support Assistant on a part time basis.

The successful candidate will be responsible for providing a visiting service to our residents of sheltered accommodation. It also includes emergency response to calls from the community alarm service for frail, elderly and disabled tenants and residents.

The ideal candidate will have experience working with an elderly client group in a supported housing or similar environment. You will have good communication skills and be able to show empathy and compassion in sometimes challenging situations.

A manual driving licence and access to a car is essential. The service covers 24 hours a day, 365 days a year and you will be required to work within a 5 week rota that covers weekends, bank holidays and 3 on calls (8pm – 8am) and the following shift pattern.

Week 1         9-1 Tuesday to Friday

Week 2         9-1 Monday, Tuesday and Friday

                     2-8 Saturday and Sunday

Week 3         9-1 Monday, Wednesday, Thursday and Friday

Week 4         9-1 Monday to Friday

Week 5         9-1 Monday - Wednesday

                     8-2 Saturday and Sunday

What will you be doing?

You will be visiting our sheltered housing schemes and ensuring the health, safety and wellbeing of our most vulnerable tenants. You will provide the first port of call to our residents and escalate any concerns to the Mobile Support Worker or other Housing colleagues. 

About you

You will be a friendly, outgoing person who likes to engage with others. You will need to be flexible, be able to build rapport quickly and be observant to changes. 

Our benefits

We offer:

• a competitive salary
• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
• opportunities to develop your skills, knowledge and potential in a large unitary council
• generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
• agile and flexible working arrangements to help you with a healthy work-life balance.

About us

We are a new unitary council, established in April 2021; we are one of the largest unitary councils in the country. Our vision for North Northants is to be 'A place where everyone has the best opportunities and quality of life'.

Our priorities are:

• helping people live active fulfilled lives
• caring for our young people, providing them with high quality education and opportunities
• enabling a thriving and successful economy
• leading on a green and sustainable environment
• ensuring our communities are connected so they can shape their lives and where they live
• providing modern public services

Our values, as chosen by our staff, are - Customer-focused, Respectful, Efficient, Supportive and Trustworthy.

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