Electoral Services Assistant

Proposed Interview Date: Week Commencing 6 May 2024

Closing Date: Monday 22 April 2024

Contract Type: Permanent

Salary: FC3 £22,525.71 - £23,633.23 (Pro-Rata)

Working Pattern: 20 or 36 hours per week (Monday to Friday - 2 posts available)

Location: Fife House, Glenrothes

Supporting Statement

As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked ‘upload resumé’. Your Supporting Statement must not be a CV. More information is available on our Career site at www.fife.gov.uk/jobs/supportingstatement .

Please consider and demonstrate the following when completing your Supporting Statement:

• Ways in which you have demonstrated that you can work effectively as part of a team.

(Consider the following: how have you communicated with others; how have you used your initiative and organisational skills to meet targets and achieve goals.)

• Ways in which you have demonstrated a high level of confidentiality.

(Consider the following: how have you shared information in compliance with current legislation; what steps did you take to ensure procedures were followed, guaranteeing attention to detail.)

• Ways in which you have demonstrated good communication and effective interpersonal skills.

(Consider the following: how have you used your knowledge and skills to provide professional documents, information, data and reports; how have you worked towards achieving improvements; how have you demonstrated excellent customer service; how have you managed your time effectively to be able to meet deadlines.)

• Ways in which you have used your knowledge, problem solving skills and understanding of office process and systems.

(Consider the following: how have you used your knowledge of IT systems to provide a quality service; what systems and processes have you used to produce information; how have you used your initiative to support process improvements.)

Job Details

1 x full-time permanent post working 36 hours per week over Monday to Friday based at Fife House in Glenrothes. The hours of work are 8:48am to 5:00pm.

1 x part-time permanent post working 20 hours per week over Monday to Friday based at Fife House in Glenrothes.

We are looking for enthusiastic, self-motivated and highly skilled individuals to provide front line customer and administrative support within the Electoral Services team.

The postholder will be responsible for updating the Electoral Management Software system to accurately reflect electoral registration and voting details of all eligible electors, whilst dealing with enquiries from members of the public through telephone and email enquiries. The post involves a variety of administrative duties, including a high level of data input/retrieval, documentation processing and filing so attention to detail is important.

As an Electoral Services Assistant, you will work under the direction and supervision of the Administrative Officer – Electoral Services.

Qualifications, Registration and Skills Requirements

• You are required to have a good level of interpersonal skills and abilities which will enable you to work as a member of a team and provide a regular and effective service.
• Educated to SCQF level 4, including English and Maths (e.g. National 4, Standard Grades at General Level or O Grades).
• Experience of working in an office using computer-based applications to carry out a range of duties.
• Good IT skills.

A link to the role profile is included below, where you will find more information about the role, with specific reference to essential and desirable criteria for applicants.

Further Information

• Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile
• How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information.
• Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services.
• Directorate Information - Council Department information
• Social Media - Search for more 'Fife Council Jobs' on Facebook or follow us on Twitter @FCJobsOfficial.

We are currently shaping our future workstyles however, in light of current advice, we are introducing blended home/office working that will include office access days each week with the option of some homeworking.

For further information please contact: Claire McGowan - claire.mcgowan@fife.gov.uk