AddressAt Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
We currently have an exciting opportunity for an experienced HR Professional to join us in the role of Employee Relations Lead in the UK.
As an Employee Relations Lead in the EMEA (Europe, Middle East, and Africa) region, you will play a crucial role in fostering positive relationships between the organization and its employees. Your primary focus will be to create and maintain a work environment that is conducive to employee satisfaction, productivity, and engagement. Managing multiple ER cases from initiation to resolution, assisting employees at all levels in the organization, providing guidance to leaders, and driving consistency in the application of policy and procedure, you will serve as an Employee Relations point of contact and subject matter expert (SME).
The role will offer the flexibility to work from home (if preferred) and location is flexible across the UK.
What you will do...
- Handle escalated queries from Tier 1 and 2 Human Resources (HR). Respond to ER inquiries which may include, but are not limited to: disciplinary action, progressive performance management, policy breach, investigations, employee standards of conduct, terminations, redundancies, re-structures, ethic line complaints, TUPEs.
- Resolve Tier 3 ER case management & documentation, managing cases in SNOWthrough to resolution with the help of internal Legal function and/or external legal providers as necessary.
- Lead the ER team for the UK&I
- Seek continuous improvement. Identify areas of improvement and implement actions that allow standardizing processes, creating an appropriate work environment and implementing a consistent approach in the ER area.
- Act as a trusted advisor to both employees and people leaders providing guidance and solutions to address workplace concerns and conflicts.
- Manage investigations into employee grievances, complaints, and disputes, ensuring a fair and objective process.
- Provide guidance to employees and people leaders on company policies, procedures, and best practices for conflict resolution.
- Contribute to learning programs to enhance Employee Relations skills, conflict resolution, and communication within the organization.
- Support people leaders in coaching and mentoring employees to promote a positive work environment.
- Provide advice & support from an ER perspective to organizational change programs.
- Stay up to date with current employment laws and regulations in the EMEA region. Collaborate with HR and legal teams to develop and update company policies and procedures related to Employee Relations in compliance with regional labor laws.
- Ensure that ER policies are communicated effectively to employees and managers and that they understand their rights and responsibilities.
- Conduct a regular, methodical review of documented processes to ensure consistency across the ER function. Work jointly with key partners to create or modify documented processes as necessary.
- Collect and analyze data related to Employee Relations issues to identify trends.
- Communicate and act on key Employee Relations metrics to proactively address areas of concern.
- Maintain accurate and confidential records of all Employee Relations cases and activities.
- Ensure all documentation and communication adhere to data privacy regulations
What you will bring...
ESSENTIAL
- Majority of career is Employee Relations focused with a passion for ER
- Some people leadership experience
- Experience supporting an employee base of industrial and front line workers
- Substantial hands-on experience in independently managing Employee Relations issues, investigations, and conflict resolution including disciplinary action, progressive performance management, policy breach, investigations, employee standards of conduct
- Significant restructuring and reduction in force experience
DESIRABLE
- Experience in handling ethics complaints and TUPE transfers
- Recognised HR/ER qualification at degree level or equivalent
- Negotiation and conciliation qualifications/training
- Bi-lingual skills a plus but nit a necessity (German, French, Greek, Spanish)
- Experience working in EMEA countries
- Experience working in an HR services environment, with SNOW and Workday
- Experience working with Trades Unions and Works Councils
- Experience working in a large, highly matrixed, global company
What we offer...
- A competitive remuneration and benefits package
- Flexibility, if preferred, to work-from-home, occasional office time may be required
- Be part of an ever evolving global organization focused on transformation and innovation
- A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self
- Global connectivity to learn from 26,000+ teammates across 52 countries
- Be part of a winning team that embraces diversity, inclusion, sustainability and our differences
\#LI-remote
Category: Human Resources
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
Requisition: J0069469
