Are you passionate about driving positive change and shaping exceptional employee experiences? Join our team as the Employer Brand & Campaigns Manager at Costa! Reporting directly to the Head of People Proposition, you'll play a crucial role in delivering our Employee Value Proposition and fostering a culture where individuals thrive and love working with us.
Collaborating with teams and partners globally, you'll drive initiatives to enhance our people experiences. Additionally, you'll lead engaging hiring campaigns and innovate our online platforms, ensuring Costa continues to attract and retain top-tier talent. Apply now to be part of our exciting journey!
A bit about us...
Here at Costa Coffee, we are driven by our purpose to reimagine coffee experiences to make a difference. We’re all about passion, energy, and teamwork to serve uplifting moments to coffee fans globally. From our humble beginnings in 1971, we’re now the UK’s most-loved coffee brand while growing our global footprint in markets all over the world. With the help of our Partners and the Coca-Cola system, our growth ambitions have no limits. Along with our much-loved stores, we now have platforms and propositions to bring coffee experiences to coffee lovers around the world: from Ready-to-Drink and Away From Home, to innovative B2B solutions and At Home FMCG. Costa Coffee is pioneering the future of the coffee industry.
A bit about the role...
We encourage trust and empower our teams to make independent decisions, valuing a can-do attitude, boldness, and the courage to drive positive change. We're looking for someone who can lead from the front and demonstrate the following:
- Further embed our People Promise (EVP) across our global system and networks:
- Participate in forums dedicated to engage with our partners
- Drive values and purpose projects forward – Revise and update all talent acquisition materials to accurately represent and resonate with our Employee Value Proposition (EVP)
- Campaign Management incl major hiring projects and new markets. This will include design, project management and execution
- Ownership and development of agency relationships
- Partner with Marketing and Comms teams to co-create content strategy for our Employer Brand
- Develop technology tools to enhance franchise partnerships and engagement
- Management of online platforms incl monitoring and enhancements such as career site, LinkedIn, job boards
- Drive consistency and champion TOV best practice throughout TA function
- Get involved in people projects that focus enhancing the candidate experience as well as supporting our employees to love working for Costa.
A bit about you…
We prioritise the growth and success of all our Team Members, which is why our core values - Passion, Courage, Trust, Warmth, and Discipline - are integral to everything we do. In addition to collaborating effectively with diverse teams, we seek an outstanding communicator with persuasive storytelling abilities, and the ability to gain the trust of team members at all levels and bring the following qualities to this role:
- Strong background in Recruitment Marketing / EVP
- First class project management and ability to handle multiple workstreams simultaneously.
- Experience at managing agency relationships
- Excellent business partner, ideally in a global environment
- Comfortable working in a matrix setting
- Ability to lead through others, and influence change
- Love working as part of a fast paced and collaborative team
- Experience in copywriting and tone of voice application
What we can offer...
We're on a growth journey like no other: more countries, more propositions, and opportunities to stretch your skills alongside our warm people, so we want you to feel valued and rewarded with great perks and benefits:
- BUPA Healthcare and Babylon GP
- Costa Pension Scheme
- Income Protection and Life Assurance
- 50% staff discount in our equity stores, 25% staff discount in franchise stores
- Access to The Coca-Cola Company Share Incentive Plan
- 25 days Holidays
Costa Coffee is made up of true experts and masters of their craft who stretch their limits of what is possible. It's why we work so well remotely. We trust our teams and embrace technology to help us collaborate. And if needed, we have offices all over the world for those vital connection points. Our remote working allows you to balance your work and personal life while retaining Costa Coffee's much-loved culture.
Location: UK Remote
Here at Costa, we encourage the sharing of diverse thoughts and ideas. We approach our work fearlessly and support one another to take a few risks. We learn and we grow constantly. Individuality is championed and we provide a culture where everyone feels included. You can be you at Costa Coffee.
For any reasonable adjustments and general queries, please contact costa.recruitment@costacoffee.com