Engagement Support Officer

Job Title: Engagement Support Officer

Location: Michael Rutter Centre, London, SE5 8AZ 

Hours: 22.5 hours a week

Trust Location: South London & Maudsley NHS Foundation Trust

Would you like to be a part of a team that works well together, always there to help each other?  If you answered yes, then South London & Maudsley NHS Foundation Trust is the place for you.

About the Trust

At South London and Maudsley NHS Foundation Trust we provide the widest range of NHS mental health services in the UK. We also provide substance misuse services for people who are addicted to drugs and alcohol. Our staff serve a local population of nearly two million people. We have more than 230 services including inpatient wards, outpatient, and community services. We provide inpatient care for over 5,000 people each year and we treat more than 45,000 patients in the community in Lambeth, Southwark, Lewisham, and Croydon. As well as serving the communities of south London, we provide more than 50 specialist services for children and adults across the UK and beyond. 

What you’ll be responsible for:

• To plan, deliver and evaluate engagement with diverse communities, using creative methods e.g., workshops, focus groups, interviews
• Experience of working with children and young people, parents and carers will help the ideal candidate in this role. 
• You will be confident, creative, comfortable working collaboratively with others from multiple organizations, have excellent communication skills (verbal and written), be personable and well organized to meet project deadlines
• Project management, administration, minute taking, diary management, report writing and presenting findings will be a regular part of the role
• Able to work well in a small, fast paced team and progress actions independently 

You’ll learn the following whilst working at the trust:

• An in depth understanding of the roles and responsibilities involved in working within the NHS. 
• Knowledge of the systems used, to effectively complete your role to the highest standard at all times. 
• A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation.

You’ll have the following skills/experience:

• Knowledge of Project Management
• Experience of working with multiple partner organisations, individuals and stakeholders
• Experience of working in diverse communities and commuted to equality agenda
• Experience of taking formal minutes
• Experience developing and improving administrative systems and processes
• Work experience in patient and public engagement (essential)
• Competent user of Microsoft Office packages, particularly Word, Outlook, PowerPoint and Excel
• Competent user of design programmes such as Canva and online software such as Slido, Eventbrite

This role may require you to show evidence of education at master’s level or at least 2 years relevant experience.

As a member of NHS Professionals, you have fantastic benefits:

• Competitive pay rates- work this week, get paid next week
• Essential support when you need it- 24/7 365 days- call us anytime
• Multi locational- work across neighbouring Trusts
• Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
• Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements
• Training and development opportunities- Keep up with the essentials and more
• Build holiday allowance for every shift you work- your work life balance is important to us
• Stakeholder pension scheme available- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

Apply Today

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

Disclaimer

Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.

NHS Professionals manage your data, please see our Privacy Notice on our website.