Evening Retail Supervisor

Overview: We are seeking a highly motivated and experienced Retail Supervisor to join our team. As a Retail Supervisor, you will be responsible for overseeing the daily operations of our retail store, ensuring exceptional customer service, and driving sales. This is a leadership role that requires strong organizational skills, excellent communication abilities, and a passion for delivering an outstanding retail experience. Responsibilities: - Manage and supervise the daily operations of the retail store - Provide exceptional customer service by assisting customers with inquiries, resolving complaints, and ensuring a positive shopping experience - Train and develop retail staff on product knowledge, sales techniques, and customer service skills - Monitor inventory levels and coordinate with the inventory team to ensure adequate stock levels - Implement visual merchandising strategies to maximize sales and create an appealing store environment - Analyze sales data and trends to identify opportunities for improvement and implement effective sales strategies - Ensure compliance with company policies and procedures, including cash handling and loss prevention measures - Conduct regular performance evaluations of retail staff and provide constructive feedback - Collaborate with the management team to develop and implement marketing initiatives to drive customer traffic and increase sales Requirements: - Previous experience in a retail management or supervisory role - Strong leadership skills with the ability to motivate and inspire a team - Excellent communication and interpersonal skills - Exceptional customer service skills with a focus on building customer relationships - Proficient in time management and organizational skills - Ability to effectively communicate in a bilingual setting is a plus - Knowledge of administrative tasks such as scheduling, payroll, and inventory management - Sales-driven mindset with a proven track record in achieving sales targets If you are a dynamic individual with a passion for retail, excellent leadership abilities, and a drive for success, we would love to hear from you. Join our team as a Retail Supervisor and take your career to new heights!

Job Types: Full-time, Part-time

Pay: £11.44-£12.50 per hour

Education:

• GCSE or equivalent (preferred)

Experience:

• Retail sales: 1 year (preferred)
• Supervising experience: 1 year (preferred)
• Customer service: 1 year (preferred)
• Retail management: 1 year (preferred)
• Management: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person