Event Operations Manager

Job Type: Full time (37.5 hours). 5 days office based.

Location: Borough, SE1

ABOUT THE COMPANY

Akabo Media is a leading publishing and events B2B company specializing in the logistics, supply chain, tolling, robotics, automation, and transport industries. We are committed to delivering high-value content and providing exceptional experiences through our magazines, conferences, awards, and exhibitions.

We have events in the UK, USA, Asia Pacific and the Middle East.

ABOUT YOU

The Event Operations Manager will play a pivotal role in organising, coordinating, and executing a variety of domestic and international events, including conferences, exhibitions, and award shows. You will oversee the entire event lifecycle, from conception to delivery, managing logistics and ensuring high standards. A proven track record in successful event management in awards or exhibitions, a proactive attitude, and the ability to work autonomously are essential. You will be responsible for meticulous planning and maintaining strong stakeholder relationships to deliver impactful events.

In this role, you will navigate multiple projects, ensuring stakeholders are well-informed through excellent communication skills. You will manage timelines, budgets, and deliverables efficiently, fostering key client relationships and identifying opportunities for project enhancement. Your responsibilities will include mitigating risks and keeping projects on course to meet business objectives promptly and within budget.

As this role supports across shows across the different time zones, alternative work hours will be required, as necessary. This role is essential to the onsite delivery, so it is necessary that the successful applicant is able to travel, including but not limited to Europe, the US, the Middle East and Asia.

CORE TASKS

Event Planning and Coordination:

• Develop and execute detailed project plans for each event, including timelines, budgets, and resource allocation.
• Coordinate with internal teams (marketing, sales, content, etc.) to ensure all event aspects are aligned with company goals.
• Select and manage relationships with vendors, suppliers, and venues.

Operational Management:

• Oversee all logistical aspects of event setup, execution, and teardown, ensuring everything runs smoothly and efficiently.
• Implement and manage registration processes, attendee management systems, and on-site operations.
• Ensure compliance with health, safety, and legal regulations.

Budget Management:

• Develop and manage event budgets, ensuring cost-effective resource allocation and adherence to financial goals.
• Monitor expenses and identify opportunities for cost savings without compromising quality.

Team Leadership:

• Lead and mentor the operations team, fostering a collaborative and productive work environment.
• Delegate tasks effectively and provide guidance and support to team members.

Stakeholder Communication:

• Act as the primary point of contact for all event-related communications with stakeholders, including sponsors, exhibitors, and partners.
• Provide regular updates and reports to senior management on event progress, challenges, and outcomes.

Quality Assurance:

• Conduct post-event evaluations to gather feedback and identify areas for improvement.
• Ensure high standards of customer service and satisfaction throughout the event lifecycle.

Innovation and Improvement:

• Stay current with industry trends and best practices to continuously improve Event Operations and attendee experiences.
• Implement innovative solutions and technologies to enhance event efficiency and impact.

KEY SKILLS

• Education: Bachelor’s degree in Event Management, Business Administration, or a related field.
• Experience: 4+ years of experience in event management, with a focus on experience in Exhibitions or Awards.
• Strong Numeracy skills
• Proven track record of successfully managing large-scale events.
• Project Management Skills: Strong project management skills and proficiency with event management software.
• Excellent organizational, communication, and negotiation skills.
• Multi-tasking and Task Prioritisation: Ability to work under pressure and manage multiple projects simultaneously.
• Leadership: Strong leadership qualities and experience managing teams.
• Legislative Knowledge: Working knowledge of health and safety guidelines and practices for in-person events.

• Tech-Savviness: Strong knowledge of Microsoft Suite (Word, Powerpoint, Excel)

WHAT WE OFFER

• 20 days annual leave increasing to 25 days after one year’s service.
• Paid birthday off and 3 paid days off over Christmas.

• Free Private Medical Insurance & gym membership discounts.
• Group Pension scheme.
• Free Employee Assistance Programme.
• Social & Company events.
• Modern office near London Bridge.
• Opportunity to travel within the UK & internationally (Miami, Brussels, Asia etc).
• Season Ticket Loan.
• Dress down Fridays.
• Training & development opportunities with money contributed towards personal development of your choice.