Events Coordinator (Weddings) - Wandsworth/Battersea, London

Events Coordinator (Weddings) - Wandsworth, London

About Us

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. Core to our work is the development of strong working relationships with councils, charities and other organisations to deliver, health leisure and community services and events that enrich people's lives.

Benefits

• Flexible working hours & a hybrid working environment
• 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• Mental Health & Wellbeing Perks (Yoga, activities, massages, monthly talks)
• Free Gym Membership
• Free breakfasts/snacks
• When in the office, we enjoy a well-stocked fridge and food cupboards, and a variety of social activities

Events Coordinator

Reports to: Wedding and Function Manager

Based: Battersea Park

Salary: £30,000 to £34,000

Contract: Permanent, Full time

DBS: Basic

Role Overview

• Reporting to the Wedding & Functions Manager, the Events Coordinator will be responsible for the end-to-end event management of weddings and private events taking place in our venues across Wandsworth, including but not limited to the Pump House Gallery, Bandstand, and Bowling Green in Battersea Park, and Wandsworth Civic Suite.  
• The role will be centred around the operations of our wedding spaces ensuring that health and safety procedures are adhered to when on – site.  You will also support with selling our wedding spaces and managing enquiries. 
• The Events Team are a busy, creative, tight knit group of vibrant professionals who are looking for someone to join the team who pride themselves in 5 start customer service and going the extra mile for their clients. In the events team we celebrate creative problem solving and integrity approach to workload. 
• We are looking for someone who has previous wedding and venue management experience and is passionate about supporting clients to make sure their event runs smoothly. Someone who is very hands on, willing to set up venues and get stuck in whenever necessary. Detail orientated, highly organised and great at thinking on their feet. 

Job Purpose

• Providing information about the availability of venues, quotes, and supporting on carrying out site visits 
• Updating Priava with enquires  
• Support the Wedding and Functions Manager on implementing the sales strategy  
• Keeping up with income targets set by the Head of Events
• Manage the delivery of events, which includes but is not limited to implementation, onsite delivery, negotiation of contracts and vendor arrangements, support and post-event closing (invoicing, feedback collection, etc.). 
• Ensure the highest standards of customer service are established, maintained, and improved. 
• Develop and maintain strong working relationships with the events team and other key partners at the venue to ensure we are able to successfully execute on all events, and that the company's long-term interests are maintained 
• Ensuring all event paperwork per event is complete and compliant with the requirements of the Event Policy 
• Requesting casual staff to assist onsite 
• Ensuring a comprehensive event brief is given to Events Operation and Rota manager, Duty Manager and casuals  
• Attending events to provide onsite support and ensuring successful operational delivery 
• Liaising closely with the Events Team and other park-based services to ensure that the wider Events/activity programme is coordinated properly 
• Reporting any venue maintenance requests  
• Ensuring all venues are kept to a high standard and all event equipment is kept in an organised fashion  
• Manage and undertake projects as required by the Weddings & Functions Manager and or any other senior members of the team in carrying out projects, research or initiatives as requested which are broadly in line with your key responsibilities.
• Supporting the Head of Events and Events Team with the delivery of events produced by Enable 
• Assisting with the physical set up and dismantling of events, including the management of contractors and suppliers and the distribution and return of events equipment / stores and vehicles as required 
• Updating the Priava with venue bookings and budget with all recorded income 
• Creating client invoices and liaising directly with the Finance Team as required. Following up ensure that they are all paid 
• Seeking quotes for goods and services in line with Enable’s Procurement Code, and raising purchase orders as required 
• Achieving targeted income through the careful selection of bookings whilst balancing the requirements of public use venues 
• Carrying out other duties as directed by the Senior Community and Events Manager

Skills and experience

• Previous wedding and venue management experience with demonstrable experience of end-to-end events management planning 
• Experience in budget management 
• Managing multiple clients at the same time 
• Competence using a range of office software, including outlook, excel and databases 
• Confidence to work independently and take charge of any situations that may arise 
• Patience and ability to negotiate professionally with suppliers  
• Proactive approach and pride yourself on going the extra mile to create the best customer experience as possible  
• Excellent written and communication skills with a high level of confidence speaking to members of the public, other staff, clients and senior management 
• Ability to work under pressure and meet deadlines effectively  
• Ability to work autonomously under the direction from senior team members 
• Proactive and passionate, using your initiative to achieve 5-star customer service  
• Hold a full clean manual UK driving licence  
• Will be working weekends, early mornings and late nights