Address
Form of workMy client owns a 13-acre site and is looking to recruit an experienced Sales and Events Coordinator to join their team. This multi-use site includes a conference centre, cafés, bars and restaurants, parks, riverside walkway, an award-winning co-operative housing and a family and children's centre.
The Conference Sales and Events Coordinator plays a vital role within the commercial team, working to meet and exceed monthly and annual sales targets, whilst coordinating with clients, colleagues and event suppliers, ensuring high levels of customer satisfaction.
Reports to : Business Development Manager
Contract Details : Permanent, 35 hours per week
Location : London Bridge, flexible / hybrid
KEY ACCOUNTABILITIES
SALES
Maintain regular contact with active clients and their colleagues to encourage repeat business.
Maintain and grow the sales contact database to provide valid client information for future promotions including undertaking re-solicitation calls.
Work closely with the Business Development Manager and Head of Commercial to promote the venue and create relevant and engaging marketing campaigns.
Promote the conference facilities to new and existing clients and attend industry events as required.
EVENT COORDINATION
Liaise with clients and colleagues to ensure that all aspects of events are understood, advising as appropriate if arrangements need consideration.
Liaise with external suppliers where necessary to deliver the event as required.
Ensure all information relating to an event is promptly recorded on the booking system to keep a clear communication channel between the sales and operations teams to ensure the smooth delivery of events.
ADMINISTRATION
Contract bookings in a timely manner and ensure that clients meet all agreed deadlines.
Record the progress of all enquiries and prepare reports as requested by the Business Development Manager and Head of Commercial.
Ensure that appropriate contracts and invoices are produced and distributed in a timely manner and that adequate systems are in place to ensure all deadlines are met.
Ensure records of correspondence and other documentation is filed in the shared filing system to ease communication and retrieval.
