Events Operations Lead

Operations Lead/Manager

?? Surrey/London

?? £60k - £65k

Our client is a dynamic full-service creative events agency that delivers unparalleled experiences for world-leading brands, corporations, and life science companies.

Oversee the successful execution of all project and event delivery and manage designated operations teams. Implement best practices, support team cohesion, motivation, and proactive coaching.

Responsibilities:

- Manage client relationships and support strategies.

- Attend client meetings and presentations as needed.

- Oversee operational delivery, ensuring team engagement and project success.

- Collaborate with leadership to refine operations policies and procedures.

- Manage budgets, supplier relationships, and ensure event delivery within set timelines and budgets.

- Implement and update client processes, ensuring compliance with company standards and regulations.

- Review and approve client budgets and reconcile post-event finances.

- Mentor and develop team members, fostering a culture of continual improvement.

- Utilise the timesheet system for resource allocation and management.

Requirements:

- Proven experience in operations management.

- Experience in pharmaceuticals & congress.

- Strong client management and budget oversight skills.

- Excellent leadership and team development abilities.

- Proficiency in project management tools and systems.

- Ability to collaborate effectively across teams and levels.