Experienced Administrator Within Our Student Registry Team

Experienced Administrator within our StudentRegistry Team
QA Higher Education, Fulltime & Permanent Opportunity
Hybrid Working, mainly working from home.
Birmingham
Do you enjoy a fast paced, challenging environment, ideally have an education industry background or perhaps come from a busy customer service environment?
Are you able to problem solve and make informed decisions? Where attention to detail, ability to multi-task and good Excel & IT skills are a must? If so, we have the perfect opportunity for you!

About our role Our role will involve dealing with all aspects of student data, recording & monitoring of the data, University assessments, student change of circumstance, exam coordination and re-enrolment. You will also be providing a high-quality information advice and support service to students, colleagues, and external partners.

Here’s some of what’s involved: (click through for the full JD)
Undertake key aspects of student administration, including: the generation of reports, processing student re-enrolments, managing the Registry inbox, and general enquiry handling.
Provide a high-quality information advice and support service to students
Contribute to the student registration function including amendments to student data and reconciliation of student data
Liaise with University Partners ensuring accuracy of records across internal and external systems
Prepare and organise the University Examination periods.
Assist with the set up and maintenance of data within the student record system.
Process student change of circumstances in line with set guidelines.
Work collaboratively within the team and across the Registry department and QA Higher Education.
Bring your experience:
Extensive administrative experience ideally within the education sector.
Experience of multi-tasking and delivery to agreed timescale.
Experience of managing and prioritising complex workloads.
Excellent communication, organisational, problem-solving and planning skills.
A little more about QA: Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible.
We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.

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#customerservice

#administration

#highereducation

#LifeAtQA

#birmingham

#homeworking

#registry

#studentregistry

At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.

We look forward to hearing from you!

Reference

1000007231