Do you have previous experience in preparing export documentation and ensuring you adhere to Government regulations? Do you have a keen eye for detail? If so, then this is the role for you! Working as the
Export Customer Service Administrator, what s in it for you:
- Salary will be circa £25,000 to £29,000 depending on experience
- Benefits include - Employee Assistance Program, Life Assurance Cover x 3 of your basic salary, Bike to Work scheme, Hotel and Car hire discounts, eyecare vouchers, BHSF platform and free car parking
- Full-time 9.00 am to 5.00 pm or 8.30 am to 4.30 pm, Monday - Friday
- Holidays Statutory
You will be joining an organisation who are a specialist within their field. You will be joining a well-established team that works together in partnership. Until December 2024, you will be based in their office near Sandwell and from December 2024, you will be based in their office near Birmingham Jewellery Quarter Free car parking is available at both sites. As the
Export Customer Service Administrator, your key duties are:
- Provide support to customers regarding export-related inquiries
- Prepare and review export documentation, including commercial invoices, packing lists, and customs declarations
- Apply for documentation to support export e.g. bill of lading, Health certificates, Certificate of Origin
- Coordinate the logistics of export shipments, including arranging transportation and ensuring timely delivery of goods to customers
- Obtaining quotations from couriers, overnight transport, and freight forwarders for Air/Sea/Road shipments and then arranging the bookings
- Dealing with any incoming emails and calls making sure they get dealt with in a timely manner
As the
Export Customer Service Administrator, you will have:
- Previous experience working within Exports, this is essential
- A keen eye for detail
- Excellent Customer Service skills, offering first-class service
- The ability to analyse situations and give balanced well-considered feedback and suggestions
- Excellent computer literate skills with the ability to competently use Microsoft Word and Excel
- You may have experience working as one of the following: Shipping Administrator, Exports Administrator, Import & Exports, Logistics Co-ordinator, Import and Export Specialist, Logistics Specialist, Export Control, Export Customer Service Administrator or any other similar position
For more information, please call Leah or Vicki on (phone number removed)
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