Facilities Assistant

Experienced Facilities Assistant
Full-time, permanent role
Monday to Friday, 35 hours per week
Salary: £29,000 to £32,000 per annum
Location: Fully office-based in the City (nr Liverpool Street/ Moorgate/ Old Street stations)
A fantastic not-for-profit organisation in the City of London is seeking a Senior Facilities Assistant. The successful candidate will oversee all aspects of property management, ensuring high standards of facilities, maintenance, and legal compliance. As facilities Assistant you will be involve in managing building and refurbishment projects and continuously reviewing the property portfolio to provide optimal working conditions and includes overseeing the postroom and reception.
Key Requirements:

• Procurement and Resource Management - lead postroom contracts, conduct supplier review meetings, and report breaches to the Facilities Manager.
• Collaborate with Procurement and Facilities Managers to document specifications, service levels, and performance frameworks for postroom tenders.
• Analyse tenders, purchase orders, and business cases; recommend appropriate actions.
• Ensure equipment, materials, and services purchases comply with procurement policies and procedures, in conjunction with the Procurement Department.
• Monitor contracts and purchases related to property services, report non-compliance to the Facilities Manager.

Responsibilities:

• Lead, support, and train a team of Receptionists and Postroom Administrators
• Ensure excellent customer service for all enquiries.
• Provide efficient front-line switchboard, reception, and postroom services.
• Manage postroom contractors to ensure timely and budget-compliant service delivery.
• Oversee logistical postal and courier services.
• Provide reprographics services (internal and external)
• Offer administrative support to key stakeholders.

Skills and Experience:

• Proven experience within facilities
• Leadership in managing and motivating staff.
• Strong customer service skills with experience in reception, switchboard, reprographics, postal, and courier services.
• Experience in contract management, procurement, and achieving value for money.
• Ability to analyse issues, discuss options with users and suppliers, and provide cost-effective solutions.
• Capacity to handle sensitive and confidential information appropriately.
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams).

Apply now to join a dynamic team in a rewarding environment. Interviews to take place as soon as possible. Submit your CV now for immediate review.