Festival Recruitment And Ticketing Assistant

Company: Festival Republic

Department: Ticketing

Location: London

Reports to: Staffing Coordinator

Working Hours: Mon to Fri, 10am to 6pm (plus onsite work as required)

Contract Type: Fixed term contract until end of October 2024

To assist the Staffing Coordinators with the recruitment of casual, seasonal scanning and wrist banding staff for on-site events across the Festival Republic calendar.

You will be working on events such as Reading & Leeds, Download, Wireless, BBC Big Day Out, Latitude, Wilderness and various other high profile day festivals and events over the summer.

Competencies / Skills / Knowledge / Experience

• Role entails dealing with casual staff, and others so interpersonal skills must be excellent
• Candidate must be empathetic, confident, and outgoing
• Organised and methodical approach to work with proven record-keeping / file management abilities
• Good working knowledge of XL, Word and MS Office is essential
• Good general computer literacy and proven ability to learn new software when necessary
• Some manual lifting involved so fitness should be good
• To abide by and contribute to the Festival Republic’s Equal Opportunities policy
• Strong numeracy skills with exceptional attention to detail
• Excellent literacy skills with proven ability to communicate, both verbally and in writing, clearly and effectively
• On site festival experience preferred

Behaviours

The following attributes determine how the role will be carried out and are required to be a success

• Proactive and demonstrates initiative, drive and commitment to achieve objectives
• Uses interpersonal skills to establish excellent rapport and working relationships
• Self-motivated and takes ownership for personal and technical skills development
• Well organised, deadline focused and adept at prioritising workloads
• Combines analytical thought with creativity to excel at problem-solving
• Maintains good commercial awareness

You may have experience in the following roles:

Office Administration, Database Manager, Festival Crew, Digital Content Assistant

• Assist with large scale staff recruitment for festival events
• Performing administrative duties to maintain staff records and databases
• Managing responses from candidates via e-mail, telephone and social media platforms
• Maintaining contact with crew members to share information and gather required documentation
• Keeping accurate and secure records within files which can be shared for PNC / HMRC / FR Accounts requirements
• Tracking candidate applications throughout the season of shows, working closely with staffing coordinators to ensure communications are accurate and succinct
• Helping to create and distribute arrivals information and training packs specific to each event
• Work on-site at outdoor events (potentially including venues) as required (including weekends and evenings); either assisting with onsite staffing provision where needed or helping support the Event Ticketing Lead in a range of capacities
• Any other reasonable duties as directed by management

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Festival Republic is part of Live Nation Entertainment which is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management. #FestivalRepublic

APPLICATION DEADLINE: 27TH MAY 2024. We reserve the right to close applications at any time.