Field Technician Apprenticeship

LOVE TECH? LIVE IT.

Looking for a job fixing and installing the latest technology? Want to continue studying and working towards further qualifications? Join us on our 15-month Field Technician Apprenticeship Scheme and you can do both.

Who are our Field Technicians?
They’re the people who dazzle our customers every day, by installing or fixing products in their homes and offering them expert advice. They also provide services to small business customers including shops, offices and homeworkers.

Get close to customers
Got a driving licence? Good! You’re going need it, because you’ll be visiting customers across the region, providing them with a friendly, knowledgeable service and connecting them to what really matters. You will also help grow our business by encouraging customers to get friends and family members to sign up to Virgin Media (we’ll pay you a £50 bonus payment for every new customer that gets referred!).

Supercharge your skills
Learn everything you need to know about installing and repairing our phone, TV and broadband products including how to:

• Run cables
• Measure and adjust signal levels
• Make and change connections
• Configure state-of-the-art equipment
• Give customers the lowdown on how their services work

More time for the things you love
Thanks to our fabulous four-day-a-week shift pattern, you’ll get approximately 20 extra days off a year compared to the average full-time job. You’ll work three 10-hour shifts and one 7.5-hour shift each week, including around two out of every three Saturdays.

What we look for
You must be at least 18 years old, in possession of a full UK driving licence and comfortable working at heights. Your health and safety is important to us, so we’d prefer you to live close to the areas you’re responsible for to minimise the amount of driving you have to do.

Other than that, our apprentice opportunities are open to anyone who is tech-savvy, enjoys solving practical problems and can act as a great ambassador for our brand. You definitely do not need to be a recent school or college leaver. We aim to recruit people who represent our wonderfully diverse customer base.

What’s in it for you
The opportunity to add lots more skills to your locker and gain the experience and understanding you need to move onwards and upwards through our business. We also offer excellent salary progression throughout the scheme, from £19,000 at the start rising to £21,000 at the midway point and £25,500 on successful completion. Plus you’ll enjoy some amazing benefits including a company van.

Apprenticeship: Level 2 Telecoms Field Operative
Duration: 15 months
Location: Nationwide (please check your area for our latest vacancies)
Requirements: Full UK driving licence with no more than 8 points (3 points if you’ve had your licence for two years or less).
Salary: £19,000 (rising rapidly to £21,000 then £25,500) + additional £2,500 London Weighting Allowance for eligible locations + amazing benefits.