Join our expanding team in maintaining Fire and Security systems in line with current standards and customer requirements. The successful Engineer will contribute to the team and will strive to deliver world class customer service and will be rewarded for doing so.
- Maintain Fire & Security Systems in your assigned area.
- Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements.
- Plan and respond to routine and re-active call visits in your area.
- Maintain effective communication with customers when planning site visits.
- Maintain your stock levels with support from the Stores team.
- Attend training sessions as and when required.
- Attend Engineering team meetings as and when required.
- Identify any personal training and development needs to help you provide the best possible customer service.
Systems experienced desirable:
Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec
Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco
CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems
Access Control: Paxton, PAC. Salto
In addition to having all the usual attributes of a great employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team For this opportunity, we are specifically looking for candidates who offer:
- Technical background in the electrical / electronic industry.
- Good all-round knowledge of Fire and Security Systems.
- Experience of front-line customer contact preferred.
- Excellent organisational skills.
- Professional and presentable always.
- Be able to deliver exceptional customer service.
Added Benefits
- Overtime, On-Call, Travel Time: Typically in the region of an additional GBP10,000 per annum(this would depend on the individual and how much you would be prepared to commit to)
- Company Vehicle & Fuel Card
- Company Tablet and Mobile Phone
- Royal London Pension Scheme
- Life Assurance x4 Basic Salary
- Employee Recognition Scheme
- Paid Referrals Scheme (up to GBP1,000 per successful candidate referral, unlimited referrals)
- Paid Holidays and Bank Holidays
- Holidays increasing after each year of service up to 25 days.
- Birthday Holiday
- Mental Health Support Scheme
- Long Service Award (increments of 5 years)
- Development & Progression opportunities
4-Day induction upon start providing you with a full introduction to the company, training, assessments, portal access, issue of vehicle & equipment.