Job Title:    Franchise Business Manager / Operations Manager

Locations:  Northwest / Scotland

Salary:       £55,000 + car allowance & bonus

Join an exciting and dynamic team in the rapidly growing fast-food industry.
These guys are a well-established franchise network with a strong presence in the Northwest and Scotland regions.
As they continue to expand, they are seeking a motivated and experienced Franchise Business Manager / Operations Manager to drive the business forward.

We are looking for a results-driven and strategic-minded professional to oversee the management and operations of the franchise locations in the Northwest and Scotland.
The ideal candidate will have a strong background in franchise management and a proven track record of optimizing operational efficiency coming from the hospitality space.

Responsibilities of the Operations Manager

• Franchise Support: Provide guidance and support to franchisees, ensuring compliance with brand standards and operational procedures.
• Performance Analysis: Analyse key performance indicators and financial data to identify areas for improvement and implement strategies to enhance overall business performance.
• Training and Development: Collaborate with the training department to develop and implement training programs for franchisees and their staff.
• Market Expansion: Identify and evaluate potential new locations for franchise development, working closely with the expansion team.
• Relationship Management: Foster positive relationships with franchisees, suppliers, and other key stakeholders.
• Quality Assurance: Implement and enforce quality control measures to maintain brand consistency and customer satisfaction.

The right Operations Manager

• Proven experience in franchise management or operations management within the fast-food or restaurant industry.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to travel within the Northwest and Scotland regions.

Job Title:    Franchise Business Manager / Operations Manager

Locations:  Northwest / Scotland

Salary:       £55,000 + car allowance & bonus