Franchise Training Manager

Job Title: Franchise Training Manager

Salary: £45,000 + London Weighting where applicable

Holiday: 28 days holiday inclusive of bank holidays

Benefits: Optional contributory statutory pension; Free onsite parking; free onsite gym.

Place of Work: Pepe’s Head Office, Unit 3, Olds Approach, Watford, Hertfordshire, WD18 9RU.

Working Hours: Monday - Friday 09:00 – 17:00 – Office based full time – no hybrid working

Reporting to: Franchise Operations Manager

Pre-requisites:

· Must be have a valid driving licence and own transport, as public transport links are poor

· Minimum of 10 years business experience, of which at least 5 years in the hospitality industry

· Excellent communication skills

· Ability to motivate and engage people during training and coaching.

Job Summary

Pepe’s Piri Piri (Pepe’s) is the leading Piri Piri chicken franchise in the UK with over 180 franchised stores nationwide. The Franchise Training Manager is an integral position within Pepe’s ever growing Head Office team, that will support further growth of the franchise network.

Reporting to the Franchise Operations Manager, the Franchise Training Manager will be responsible for designing, implementing and delivering training programs for new and current franchisees and their employees, monitoring and evaluating the effectiveness of training, coordinating with other managers to ensure training aligns with company goals, and maintaining training records.

Qualifications

Training and Development

· Experience in designing, developing, and delivering training programs for staff of all levels

· Knowledge of adult learning principles

· Ability to assess and evaluate training effectiveness

· Experience with Learning Management Systems (LMS)

Leadership and Communication

· Excellent leadership and communication skills

· Ability to work collaboratively with other managers and department heads

· Ability to motivate and engage employees during training and development

Organisational and Analytical Skills

· Excellent organizational and project management skills

· Ability to prioritize and manage multiple projects and deadlines

· Strong analytical ability and attention to detail

· Proficiency in Microsoft Office and training software

Preferred Qualifications

· Any relevant training qualification

· Experience in the restaurant or hospitality industry

Team Cover

· General support as required to the Head Office Operational Team as required, which may include to cover annual leave, sickness and any other absence.

· Ad Hoc Requirements from Line Manager.